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#60
Hello Teacat, and welcome to Seven Forums.
Are you able to boot into Safe Mode?
Afterwards, hopefully be able to do the steps in the tutorial. :)
Last edited by Brink; 18 Sep 2013 at 02:05. Reason: added quote
hello :) yes, im able to boot into safe mode, but still pointer not working, I dont know how to work without it.. What could be causing this?
Hmm, ok.
Let's see if you may be able to do a system restore at boot using a restore point (if available) dated before you had this issue.
You'll need to boot from a 32-bit Windows 7 Home Premium installation DVD/USB or System Repair disc to do this. If you do not have one since you have a Toshiba laptop with Windows most likely preinstalled, then you could download the latest official Windows 7 with SP1 ISO file at the link below while on another computer.
Microsoft: Windows 7 Direct Download Links
...and create a USB or DVD from the ISO using the tutorial below.
Windows 7 USB/DVD Download Tool
I have a Win7 System Image backup on a remote backup hard drive. Can I do that instead of this procedure? How do I initiate the backup restore from a USB connection? In safe mode?
Thanks,
Hello Paul,
You could do a System Image Recovery to restore the image if Windows is able to find/see it.
If not, then you should still be able to do the steps in the tutorial here to fix this user profile error, or do a system restore with a restore point dated before this happened.
Hope this helps. :)
Hi,
Its me again :) I have tried some things to repair this error, but i ended up with reinstalling windows... Now i can access my account, but mouse pointer is still not working... Ive tried reinstalling driver for touch pad, but still nothing... pls help