User Profile Service failed the logon. User profile cannot be loaded.

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  1. Posts : 4
    Windows 7 Home Premium 32bit
       #80

    Brink said:
    teacat said:
    Hi,
    Its me again :) I have tried some things to repair this error, but i ended up with reinstalling windows... Now i can access my account, but mouse pointer is still not working... Ive tried reinstalling driver for touch pad, but still nothing... pls help
    Was it a clean install?
    No, I only formated C partition, because I have very important documents on D partition and currently im not able to save them somewhere else...
      My Computer


  2. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #81

    In that case, you might go ahead and create a new separate thread for the mouse pointer issue to see what we can do to help there to keep this tutorial on topic. :)
      My Computer


  3. Posts : 1
    Windows 7 Home Premium X 64
       #82

    I had this happen to me because my user folders were on a separate drive which I did based off Kari's guide to moving user folders to another drive. What happened was I disconnected one of the drives while I was fiddling with my rig and tried booting without the user folder drive connected (I was wiping one of my back up hard drives and I just wanted to make sure I wasn't wiping my data drive so i disconnected and booted to test). The C system drive obviously gave this error as it was trying to load my profile from a now non existent hard drive.

    So I figured if I just reconnect it back everything should be fine, but the error came back and by this time I was freaking out, thinking that all my hard links were destroyed and I would have to reinstall everything

    what I did was entered safe mode with CMD and from there I checked that my hard drive had been RENAMED to another drive letter. So using CMD I entered diskpart and selected the appropriate volume and assigned it the correct letter D:/.
    Rebooted and everything was back to normal

    I guess the solution in this thread only applies to normal installations where everything is on one drive not the split method I've been using with system files on SSD and user profile on a slower HDD.

    anyway hope this helps anybody in the same situation I was in.
      My Computer


  4. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #83

    Hello Charles, and welcome to Seven Forums.

    Thank you for the addition. :)
      My Computer


  5. Posts : 4
    windows 7
       #84

    Hi Shawn

    just letting you know that I could solve my issue thanks to your tutorials here, they kept my sanity and made me think straight to find a solution.

    I could not run a system recovery over my disc what was a bit funny, so I tried today the Safe Mode access what worked. I first tried to setup a new password but that was not the problem.

    I actually had a virus called "autorun.inf W32.Downadup!autorun" which deleted the long number files you ask us to rename.

    So the only way was to restore the system to an older date, what worked in Safe Mode. I needed a few hours to fix the Windows Defender and Norton Antivirus after that but I'm happy to get back into my machine.

    Thanks you a ton Shawn

    G.
      My Computer


  6. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #85

    I'm glad they could help G..

    I'd recommend to do a full scan of your system every so often for a bit to help make sure it's still clean though. :)
      My Computer


  7. Posts : 1
    Windows 7 Home Premium 32bit
       #86

    Hey this worked perfectly! Thanks!!
      My Computer


  8. Posts : 14,606
    Microsoft Windows 7 Home Premium 64-bit 7600
       #87

    glad you got fixed, this tutorial is a life saver i used myself a while ago.
      My Computer


  9. Posts : 1
    Windows 7 Home
       #88

    Thank you!!


    I couldn't even fill in half the info you wanted on the registration about my pc - I am that useless!!

    However much to my amazement I managed to follow that tutorial and I am all up and running again. You are an angel, thank you very very much
      My Computer


  10. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #89

    You're most welcome puddingbasin, and welcome to Seven Forums. :)
      My Computer


 
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