Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Activate Windows 7 by Phone

18 Jul 2012   #30
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You may want to tweak section 9
Expierince says that around 90% of the time, if the automated activation fails, holding on simply times out and the service hangs up on you.
It's better to phone back, and this time NOT respond when the ansafone requests which service you require (twice) - this puts you in the queue to speak to an opertor, and doesn't seem to time out so quickly.


My System SpecsSystem Spec
.
18 Jul 2012   #31
Brink

64-bit Windows 10 Pro
 
 

Good idea Noel. Done.
My System SpecsSystem Spec
25 Aug 2012   #32
JonathanV

Windows 7 Home Premium Service Pack 1 32-bit Build 7601
 
 

When we call to activation service, what would we do?

A. Enter an installation ID and wait for confirmation ID.
B. Answer question from operator about activation.
C. Other.

I haven't activate by phone.
My System SpecsSystem Spec
25 Aug 2012   #33
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

First use the automated telephone service - it will often work.
If it fails for any reason, in theory you should hold on to speak to an operator - experience shows that this tends to time out after a minute, and you get hung up on. At that point, ring back, and when the ansafone asks which serve you require, DO NOT respond at all. it'll ask again (ignore it again), and then put you in a queue to speak to a human operator, and you can explain your problem and ask for assistance.
My System SpecsSystem Spec
.

25 Aug 2012   #34
JonathanV

Windows 7 Home Premium Service Pack 1 32-bit Build 7601
 
 

So we need to explain the problem first before entering installation ID?
My System SpecsSystem Spec
25 Aug 2012   #35
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

If you get as far as needing to speak to an operator, then you need to be able to explain the problem fairly clearly to them so they can follow their scripts
Just answer their questions honestly and in as much detail as they need.
My System SpecsSystem Spec
30 Sep 2013   #36
dustymars

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I bought a Windows 7 Home Premium, FULL VERSION with COA GENUINE (OEM Software) upgrade off eBay and it installed successfully on my laptop with no problems. My daughter’s desktop still has XP so, I installed the same upgrade on her PC just to allow her to play with it. She liked it so I went back on eBay and bought (won a bid) a Product Key for her PC. Well, while getting older drains the brain I forgot to enter the Product Key before doing activation by phone and it activated without a problem.

The mystery is now I have a laptop with the same Product Key as my daughter’s desktop PC and all works well. All lives in "valid world." Feeling guilty she attempted to enter the Product Key then do another activation by phone to make it legit, but the Product Key will not work; in other words it says it is not a valid Key. I guess we either got the shaft from a crook on eBay or we have found out how to install the upgrade on many PCs. Where am I going wrong?
My System SpecsSystem Spec
30 Sep 2013   #37
Brink

64-bit Windows 10 Pro
 
 

Hello Dusty,

Using the product key from your PC on both or multiple PCs will eventually have your PCs unactivated, and possibly have the product key permanently invalidated by Microsoft. I would very strongly recommend to only have a product key activated on only one PC at the same time to avoid this.

eBay is not the most reliable place to purchase a product key from. It may or may not be a valid key, but who knows how many times they sold the same product key, how many other PCs it may be activated on, or if Microsoft had already invalidated it.

About all you can do is to change the product key on your daughter's PC to the one you bought on eBay. If needed, talk to an operator when activating by phone instead of just using the automated bit. You could also try using the links in the blue note box at the top of this tutorial to see what gives you. Otherwise, you may need to contact eBay or the person that sold it to you to try and get a refund.
My System SpecsSystem Spec
30 Sep 2013   #38
dustymars

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Brink View Post
Hello Dusty,

Using the product key from your PC on both or multiple PCs will eventually have your PCs unactivated, and possibly have the product key permanently invalidated by Microsoft. I would very strongly recommend to only have a product key activated on only one PC at the same time to avoid this.

eBay is not the most reliable place to purchase a product key from. It may or may not be a valid key, but who knows how many times they sold the same product key, how many other PCs it may be activated on, or if Microsoft had already invalidated it.

About all you can do is to change the product key on your daughter's PC to the one you bought on eBay. If needed, talk to an operator when activating by phone instead of just using the automated bit. You could also try using the links in the blue note box at the top of this tutorial to see what gives you. Otherwise, you may need to contact eBay or the person that sold it to you to try and get a refund.
I am afraid you are right. It will be the first time I have been taken by someone on eBay. Past actions were always up front and good, but I have a feeling this time I fell for a trap. I may just remove Win7 from her PC and run the update again, but this time enter the new product key to see what happens. If it still doesn't work then I'll just buy her a valid upgrade and then take actions via eBay while not banking on them doing anything about it.

Even after a life time of making good deals one can step into dog poop. If this guy took me for a ride then he'll think long and hard the next time he tries it on someone else. Thanks for the advice.
My System SpecsSystem Spec
30 Sep 2013   #39
Brink

64-bit Windows 10 Pro
 
 

I hope it turns out well.
My System SpecsSystem Spec
Reply

 Activate Windows 7 by Phone




Thread Tools




Similar help and support threads
Thread Forum
Can't Activate Win7 Retail (3 year use) Hardware Update - Phone failed
I'm using Windows 7 Ultimate retail copy since around 2010 in my home desktop pc and today (17/8/2013) I upgrade 3 components of my PC which is Processor (Intel i3 3220) + Motherboard (Gigabyte B75M D3H) + RAM (8GB Gskill Ripjaws), but the HDD is the same but I format it. Here are those thing -...
Windows Updates & Activation
Use the automated phone system to activate - does not appear
I have been running the original copy of Windows 7 Professional on my laptop for about 1.5 years until recently when I decided to reinstall windows due to a poor performance of my laptop. I downloaded the relevant copy of windows from their website, burnt in a CD and installed - all as usual. A...
Windows Updates & Activation
Can't activate windows using phone method
Thanks to this forum, I was able to activate my Windows 7 Home Premium through the phone method. However recently I attempted to activate Windows 7 on another computer and after calling the automated number and reading the code, the system is unable to verify it. However I noticed something...
Windows Updates & Activation
No Option to Activate by Phone
I recently reinstalled Windows 7 on another laptop of mine (MSI CR600), but the product key for it was faded and unreadable. I know that there's an option to activate by phone, but I can't find it anywhere on here. How might I accomplish this? I know I have a product key, and I still have the...
Windows Updates & Activation
Cannot Activate no option to activate
Hello, I am trying to activate my windows as I am getting the genuine error. I did was right click on computer --> properties There is typically a place to enter a new product key but i dont see it. please see attachment
Windows Updates & Activation
Accused Phone Thief Snared After Phone Sends Pic to Vic
...EPIC FAIL Read more here
Chillout Room


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:58.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App