New
#270
Just wanted to post and say thank you for this fix. So clear even I understood it.. Saved a complete reinstall
Hello, I've been reading this thread because my mbr is corrupted as well, and I think it has triggered a hard drive malfunction. I followed the first two steps of the tutorial and upon reaching the third step, no Os is detected. I read some more into the thread and noticed I could keep going even if nothing was found. Upon reaching the stages of entering command prompts I followed those until it told me to select the hdd and then stopped because no hdd was listed. This differs from the other times I attempted to follow the guide as each time it recognized that an hdd was there, but was considered empty, which is shouldn't be. I can't post screenshots as this is from an iPad and the computer in question, a dell studio xps, is our only computer. Thanks for any help.
Also, at this point I don't care if I have to reformat the hdd, I just need the computer to work asap.
Another thing I just remembered... I was doing something, I think trying to do a clean all command and it said that the I/o didn't recognize the partition or something. This was before the hdd became unlisted.
Last edited by Porkpotpie; 31 May 2012 at 16:27.
Hello Porkpotpie, and welcome to Windows Seven Forums!
A hard drive that cannot be recognized, as you described, indicates other issues in addition to MBR troubles. I would suggest your next step is to download a hard drive utility from either the hard drive manufacture's web site or perhaps from Dell's web site. These are designed to be burned to a bootable CD so you can check to see if there is a repairable problem with the hard drive or if the hard drive must be replaced.
Something else to check is whether the computer bios can recognize the hard drive during bootup. Moving the hard drive cable to a different place on the motherboard has helped in diagnosing these issues on a few occasions.
You should know if the hard drive is OK before investing time in trying to restore the OS. And if it is not OK, find out if the hard drive can be returned under warranty?
Cheers!
Robert
Thanks.
The reason I came to this topic is when I did the diagnose and repair choice in the advanced menu area the first time it said it was an mbr error, the second and third times it said there was no hdd, then the 4th and 5th times it said again there was an mbr error. Now whenever I can get there and do the test it only tells me it can't find the hdd. I went to a friend's house and downloaded some things about hard drives from dell but I don't know how or at which screen to use them or the maker do the drive. I think I'm going to purchase a small new one and swap it out with the one that isn't working so I can give it to a teacher I had who might be able to fix it seeing as I'm not that computer intelligent.
-Adrien
BOOTMGR image is corrupt. The system cannot boot?
Hi, I am having problems with my Acer Aspire 5742. When I turn on my laptop this always comes on "BOOTMGR image is corrupt. The system cannot boot?" and I cant anything after that...it's just a black screen and that message and thats it...so I put in the Windows 7 64 bit recovery disk in and restarted(what I am trying to do is use startup repair or cmd)...but the problem is, is that when i do insert the disk in...nothing different happens...everything happens again(the message and the black screen)...from here..I dont know what to do...Can you guyz plz help me.
Thank you for your advise in advance!
Hello amfg1975, and welcome to Windows Seven Forums!
When you insert the recovery CD, the computer needs to boot to the CD. Your description suggests the computer is just trying to boot to the hard drive and then cannot proceed further. You will need to find out what keyboard combinations your Acer uses (like F12, F10, F8, Delete) to either enter the BIOS Utility so you can tell the computer to boot to your CD Drive first, or if there is a Boot Menu that will allow you to select your CD Drive as the boot device. Once you are able to boot to the CD, you can use the utilities to make repairs.
Cheers!
Robert