New
#420
Dear Brink
I am not surprized to find this friendly helpful tutorial is from you
(though it's taken me ages to find it thanks to the truly weird search engine - e.g. when I type in Tutorials it says: not found, but you could try xyz or Tutorials).
I tried to re-install following the tutorial, but: from Vista which came with the pc when I bought it there was a free upgrade to W7 Home Premium. I then upgraded to Ultimate. Now when I put the 7HP disk in, we get as far as upgrading and then it informs me that I cannot upgrade from Ultimate to HP. Fair enough but any views on how I can get round this ?
[Background is, Windows Explorer is not working, stopped after I dragged and dropped a folder of 27 MB to a USB key.
I have Eset antivirus, and Prevx (and Scotty); and have run Malwarebytes and AdAware (and Ccleaner and Spybot) and am reasonably confident that it is not a virus problem. Obviously I can't do restores with no Explorer. I have tried ShellEx View, Start-up repair, ScanDisk and Memory check, and despairing thought this Tutorial seemed like my last resort, short of taking fresh back-ups of everything and starting from scratch - I have work to do, and Excel and Word seem to find files just fine, but what do I know.]
Great if anyone has any bright ideas
adj
Last edited by adj; 20 Jan 2011 at 12:47. Reason: typos
Hello ADJ,
To make it easier to find, we have a Tutorials link in the toolbar at the top of all the webpages here along with other common and useful links.
Sorry, but you will not be able to use a OEM Windows 7 Factory Restore/Recovery type of installation disc that came with or created from a store bought computer to do a repair install with. These can only be used do a clean install instead.
An issue we've only identified yesterday, is that our antivirus (ESET NOD32) is wrecking havoc on the sysprep process.
Not sure if its relevant to a repair-install, but it might solve a few problems if you disable your AV before doing so.
Thanks, Brink. Not sure I understand the specification you are talking about: I bought a Vista-enabled machine; when W7 was launched, I applied for, and was sent, a "WinVista HmPrem - Win & HmPrem UF GMedia OEM Software" ("for the Windows 7 program upgrade option", only in French) disc by Microsoft. This obviously had Ultimate hidden in it, and asap I upgraded to Ultimate through a Microsoft store (and very hard work it was to get anyone in Msoft to give a coherent answer about how to do that in France). I take it that that is the kind of OEM disc you are referring to - but, if not, do say.
Otherwise, I may eventually have to save all my stuff on discs (I have 3 backups, one on Omega and 2 cloud, among which Carbonite has saved me in the past, but only for docs and my few pics/ music: for programs, and for safety's sake with docs - I teach, and have to safeguard my students' work/corrections/marks - I would want to do a DVD back up at home before re-installing W7 from scratch). But as I said, the difficulty is finding the time to do it. If you have any alternative ideas about how to solve the 'Windows Explorer has stopped working' issue, do please point me in that direction - and sorry to bring that up in this feed.
Anyway many thanks for your help, adj
Hi Brink,
thanks for the great tutorial.
I don't find my GERMAN x64 ISO image of Win7 at the moment , only ENGLISH x64 or German x86. Now I need to repair my GERMAN x64, can I use the ENGLISH x64 ISO image?
Thanks in advance!
Hello KnowkedgeWorker,
I have never tried it with it being a different languange then what you had installed. If they are both same say the 64-bit Windows 7 Professional edition, then you could give it a try. It will either work or give you an error and not do the repair install.
Please let us know how it went.
this is impossible to do if i can't do anything in windows, right?
Hello NTAuthority, and welcome to Seven Forums.
Unfortunately yes. If you can run the installation from within Windows, then you will not be able to do a repair install.