WinDBG - Install and Configure for BSOD Analysis

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  1. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #20

    Colin I have now got this on all my machines but on this new laptop I think I may have slipped up somewhere because trying to open the test zip I get what is in the picture. its asking me for a file opener..

    My other machine including the latest laptop are fine .

    Is this just a matter of uninstalling the kit and do it again?
    Attached Thumbnails Attached Thumbnails WinDBG - Install and Configure for BSOD Analysis-zip.png  
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  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
    Thread Starter
       #21

    Looks like the. dump file association wasn't done correctly. Try setting it up again.
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  3. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #22

    Just did Colin everything ok I entered the last paste into the wrong slot I think I might have to do it again on my new machine though because the test dump or any dump uses 7zip when opening the file/s. They still open but just with that extra step.
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  4. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #23

    If the files are zipped John they will open with 7Zip/WinRar/WinZip etc as they haven't been extracted yet. If you download a set of logs, right click on them and open with 7Zip the dumps will then open with WinDBG automatically.
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  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #24

    Ok Gav I have just reinstalled and it still will not open without me having to have 7 zip installed - the other machines all open with the grey screen and the file list (no 7 zip) . I suppose it is no big deal perhaps it is some HP software mucking me around.

    I can live with it as this is really only my travel laptop the other machines are fine and used more than this one:)

    Still a handy tool still though eh?
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  6. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #25

    I've always opened them with 7Zip John to be honest, I don't know how they open any other way.
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  7. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #26

    That is really odd then Gav as mine always open with the grey windows and the small white one.

    I have picked an unanswered BSOD thread at random - hope the member doesn't mind and I have gone through the process that I do and I have attached snips of what I get in order of EXAMPLES you will see in black print. I just hope they come in the rode I attach them which is hardly ever but that's another story.

    Thso process happens on all mymachine bar the new HP laptop there is never a 7 zip screen come up just what you see
    Attached Thumbnails Attached Thumbnails WinDBG - Install and Configure for BSOD Analysis-zip-1.png   WinDBG - Install and Configure for BSOD Analysis-zip-2.png   WinDBG - Install and Configure for BSOD Analysis-zip-4.png   WinDBG - Install and Configure for BSOD Analysis-zip-5.png  
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  8. Posts : 4
    Windows 10 Professional x64
       #27

    After following all your instructions I have WinDbg installed properly with the symbol path and file associations, verified as working with your test file. However, when I attempt to open the .dmp file in my Windows\Minidump folder after a BSOD this morning, I get this WinDbg error dialog: "You don't have permission to open this file. Contact the file owner or an administrator to obtain permission." I get this error either when double-clicking the dmp file, or when trying to open it from within WinDbg (X64). I am using an administrator account on Windows 10 Pro x64 "RTM" (10240) with latest updates as of August 6th. Any advice would be appreciated!
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  9. Posts : 17,322
    Win 10 Pro x64
       #28

    Sounds like you are trying to open it from it's root location, C:\Windows\Minidump.

    Try moving it to the desktop before opening.
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  10. Posts : 4
    Windows 10 Professional x64
       #29

    It wouldn't even let me copy it, let alone move it. I don't have permission. I have tried booting into safe mode as Administrator and still I don't have permission to read/copy/relocate the .dmp file in C:\Windows\Minidump. I am able to open this folder and see the .dmp file in the Explorer window, but do not have permission to read/copy/open the .dmp file itself.
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