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Windows 7: Windows Mail

03 Jan 2010   #140
poppa bear

Win7 Ultimate 64bit Retail
 
 
You're welcome

To KevN2009 re:

Quote:
Holy Crap it actually worked! Thanks Poppa Bear!
Hey that's great. You're welcome & I'm glad it worked. Me think it amazing! Whenever I offer possible solutions in forums, I cross all my fingers and toes and think: "Hope to hell this works and I don't screw up someone's PC!"

But really the solution is a joint effort and the credit goes to all the various persons in the chain of trial and error steps to get the solution.

I'm not really that unselfish. I just enjoy trying to solve problems on my own PC and if I can offer something that helps others, I'm glad to do so, because I know how good I feel when someone on a forum like this helps me with a problem solver.

Cheers PB.


My System SpecsSystem Spec
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03 Jan 2010   #141
pete39

Windows 7 64
 
 

I'm really struggling to get Windows Mail to work, I've read every post, some I understand some I don't.

I have used Take Ownership and removed Windows Live Mail 64 and installed Windows Mail 64 as per tutorial.

I have the shortcut on the desktop but when I try to open from there it says:-
Windows Mail could not be started. The application was unable to open the Windows Mail message store. Windows Mail was unable to locate its message database. If youíve moved the database files to a new location, click okay to reset the database to that location.
I clicked okay and I now click on the hidden folder Widows Mail hoping that will do the trick, it doesnít!
The next error message I get is:-
Windows Mail could not be started. The application was unable to open the Windows Mail message store.
The last error message I get is:-
Windows Mail could not be started because MSOE.DLL could not be initialised.

Have I installed things in the correct program file folders, bit confusing all that.

Any ideas please?
My System SpecsSystem Spec
03 Jan 2010   #142
poppa bear

Win7 Ultimate 64bit Retail
 
 

To Pete39 re:
Quote:
Windows Mail could not be started because MSOE.DLL could not be initialised


Another member Meriu had the same problem shown in post 182 in page 19 of this thread.

In his case he had a 64 bit installation of Win7, which had two sets of program files. One was for 32 bit applications. He had imported Windows Mail from Vista to the wrong set of program files. If you imported a 32 bit version of Windows Mail from Vista it must go in the Program Files for 32 bit, not 64. The 64 bit Program Files should be clearly marked in the C:\ drive found in Start Menu/Computer.

You also stated you used "Take control" to remove Windows Mail Live. If you had Win Mail Live installed it should have been removed using the program removal option in Control Panel.

However, the folder you really need to remove using "Take control" is the original Windows Mail, (not Windows Mail Live), from the program files of Win7.

As suggested to Meriu, I'd suggest starting afresh by first removing all Windows Mail files from program files in Win7, then importing a fresh copy of Windows Mail from Vista.

To go to a comprehensive guide telling you step-by-step how to do this click this link here. It's best to read the whole post carefully before starting, including the footnotes at the end.

Good luck. PB
My System SpecsSystem Spec
03 Jan 2010   #143
Apollo3434

 

Quote   Quote: Originally Posted by poppa bear View Post
Usually when you're running Win7 it will have two sets of program files, one of which is for 32 bit applications. If you haven't got Vista 64 bit operating system from which to import Vista Windows Mail, you could try importing the 32 bit version, but make sure you paste the whole Vista Windows Mail folder into the correct 32 bit Program Files.
Hi folks. My first post here. I have read this entire thread, and tried the fix at the tutorial several times. Then I realized I was loading a version of windows mail from a 32 bit Vista Machine. AND, the 64 bit download is now unavailable.

I have now copied my windows mail from my PC running a 32 bit version of vista to the Windows Mail Folder in Programs (x86) (the 32 bit program files) on a new 64 bit windows7 laptop.

At first I got the MSOE.DLL message pete mentions. As I had also deleted the contents of the Windows Mail file from the regular prgram files, I reloaded them.

When I click to open the app, no error messages (good), no lock up of the machine as happened on previous attempts (good), but no windows mail. (bad). But lo and behold, task manager shows it running as an application.

So, is it now a default program matter. I do not see it in the default programs list. Windows Live Mail is still there. (I did not load Windows Live Mail).

Any ideas what my next step is?

btw - the laptop is a new Dell bought for my mother at Christmas, so there's a lot at stake here.

Quote   Quote: Originally Posted by poppa bear View Post
I'd suggest starting afresh by first removing all Windows Mail files from program files in Win7, then importing a fresh copy of Windows Mail from Vista.

To go to a comprehensive guide telling you step-by-step how to do this click this link here. It's best to read the whole post carefully before starting, including the footnotes at the end.
So, in reference to my post above, should I also delete the files from the Windows Mail folder of the regular programs directory as well?

Will try that now.
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03 Jan 2010   #144
myzr7

Windows 7 Ulti. x64
 
 

Welcome to Windows Forums Apollo3434
Have you tried to open your mail folder and clicking on this?
Windows Mail-wlm-10.10.jpg


My System SpecsSystem Spec
03 Jan 2010   #145
Apollo3434

 

Thanks myzr. Will try it.

I since deleted the Windows Mail files in the regular directory and am back to getting the "MSOE.DLL could not be loaded" message.

...sigh ...

And if I reload the contents of the Windows Mail folder in the regular program directory, and then run the mail app as administrator out of the x86 Windows Mail File, I get the same result as before: Task Manager shows Windows Mail as running but I cannot access it.

.... sigh again ...
My System SpecsSystem Spec
03 Jan 2010   #146
poppa bear

Win7 Ultimate 64bit Retail
 
 

To apollo3434

Several other members in this thread have had the same problem of MSOE.DLL could not be loaded.

Meriu, (post 187, page 19), had loaded the imported Windows Mail 32 bit into his X84 program files and got the same result as this was the 64 bit program files. He finally fixed it as quoted:

Quote:
Yes Yes Yes ! I have installed it on my PC. The problem was that I didn't Install it in 'Program Files' but in 'Program Files (x84)
KevN2009, (post 201, this page), also could not set Windows Mail as default nor associate .eml email files with Win Mail.

Quote:
My problem is, I still can't open attachments (.eml) from within Microsoft Mail. I tried to associate .eml files with Winmail.exe but that still would not open the attachment. Then I just tried to associate .eml with a different .exe and now it is stuck on that one and will not let me change it.

He fixed it by doing the following steps:

1. First uninstall Windows Mail Live using the uninstall option in Control Panel/Program Files.

2. Delete all Windows Mail files from Program files in Win7 and start afresh.

3. To do this, go to this guide by clicking here and carefully do it step by step.

If you can't get the 64 bit version of Windows Mail Vista, you can try using the 32 bit put into the correct 32 bit program files of Win7. It can be downloaded by clicking here.

Once the web page is open, click on the free download option. Wait 60 seconds, then click the download option again.

Good luck.
My System SpecsSystem Spec
04 Jan 2010   #147
pete39

Windows 7 64
 
 
To PB from Pete39

I have done as suggested from Techspot but I'm still having the same problem and getting the same error messages but before I go any further will it be worth doing the following?
Because I made the mistake some while ago of not removing Windows Mail Live by using the program removal option in Control Panel. I deleted it in the Explorer tree in Program Files.
I have noticed that Windows Mail Live is still in the hidden Program Files together with Windows Live and Windows Live Contacts. Should this Windows Mail Live folder and these last two folders be removed as well together with any other Live references elsewhere?

Thanks Pete
My System SpecsSystem Spec
04 Jan 2010   #148
poppa bear

Win7 Ultimate 64bit Retail
 
 

To Pete39 re:

Quote:
I have noticed that Windows Mail Live is still in the hidden Program Files together with Windows Live and Windows Live Contacts. Should this Windows Mail Live folder and these last two folders be removed as well together with any other Live references elsewhere?
When I first imported Windows Mail I had all sorts of conflicts until I removed ALL Windows Live files, including hidden files, contacts etc. If you haven't already done so, would first back up contacts to a storage folder.

It's a bit cumbersome, but to be sure, you could re-instal Windows Live and then remove with Control Panel/Program Files/Removal. And then manually remove any residual files or folders, including hidden and those in Program Data & Program Files.

Just to be sure, I'd also remove all Windows Mail folders and files and do a fresh import.

There is a freeware Microsoft Program which will remove hard to remove Microsoft files. It is called: "Windows Installer Cleanup". Click here to download this program. The download button is half way down the page.

I also ran Glary Utiliites, (freeware), registry cleaner after uninstalling. When running the "Scan for Issues" in this utility, I tick all the options except "Shortcuts". I've been using this utility for a long time now and have found it extremely safe and effective. It also auto backs up anything removed for restoral if needed.

If your running Win7 64 bit, you will have two sets of program files. One for 64 bit and one for old 32 bit applications. In this case, if you import Windows Mail from a 32 bit Vista OS, then you must import it to the 32 bit Program Files in your Win7.
My System SpecsSystem Spec
04 Jan 2010   #149
pete39

Windows 7 64
 
 
To PB from Pete39

Iíve got rid of all the Widows Live stuff by doing as you said, reinstall and then remove and good registry clean.
Quote:
Just to be sure, I'd also remove all Windows Mail folders and files and do a fresh import.

You say remove all Windows Mail folders and files, even the ones in the Hidden Folders which are part of Windows 7.
BTW I do have 64bit Windows 7 and 64bit Windows Mail files.

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