Windows Mail

Endeavor, as you requested. I hope this is the right place... - I haven't been on here for a few days, been tied up with snow. I haven't received any emails lately from the District Office. I'm wondering if I'm still on the list. If I do I'll come back here and find out how to forward it to you. I was wondering about that because I know I can't click on it to open it.
Question; if I DO see one in Mailwasher and don't open it in W.M., would I be able to get it in Outlook, click on it to forward it to you? Would that work? I use the free version of Mail Washer that they offered for a short time. It's a great program and helps a lot in situations like this.
You are a helpful guy, Sir. Thanks- RK

Hi Slartybart,

I assumed that if the disk says Windows 7.1 that it includes the SP1 ie it is Win 7 already updated with SPI included. Is this not correct?

kewl1 said:

Hi Slartybart,

I assumed that if the disk says Windows 7.1 that it includes the SP1 ie it is Win 7 already updated with SPI included. Is this not correct?

While that's a reasonable assumption, I'd love to see a photo or screen shot of such a disk. It seems unlikely that Microsoft would use "7.1" and "7 SP1" interchangeably. Service Packs are free "updates" or "fixes" available from Windows Update, while a .1 "upgrade" comes from the Windows Store and may or may not have a price for the extra "features" that make it an upgrade rather than an update.

Next one I get I'll send it that way, Endeavor. The first one I sent, as you saw, was a different format entirely. I didn't do anything with the one I sent as an attachment. I sandwiched it in between two others as attachments, then deleted the others before I sent the "offender". Then I forwarded it back to myself from Outlook to WM and it opened without crashing. Anyway, when I do see another one, I'll dig it out and try to get it to you as you say.

I did some testing on this, but as I said in my previous post that after a fresh install of Windows 7 SP1 64 bit 'as is' with no further updates (except for WinMail assimilation) it does not exhibit the WinMail crash problem with those certain HTML emails.

And so for testing going from there over to Windows Updates yields over a 100+ new updates!
Instead of doing them all at once I was set to do them in smaller lots for easier trouble shooting techniques, but first did the larger ones, upgrading it's current Internet Explorer version up to one of the two offered which were IE10 or IE11. I needed to test IE10 anyway so I started with just that One check-marked to install (Internet Explorer 10 for Windows 7 for x64-based Systems) ...let WU do its thing for that, rebooted, and then opened each one of the crash .eml files sent in from other members, and they all opened just fine, and so no problem here.

Then back to WU and updated to IE11 with only that check-marked to install (Internet Explorer 11 for Windows 7 for x64-based Systems) ....let WU do its thing, rebooted, and then opened the crash .eml files ...Bingo! ...it crashed just like all the details as has been reported. Well that didn't take too long - so now we know who the installed culprit is, and this saved me a lot of time installing those other 100+ KB updates.
I see having just IE 11 check-marked at WU to install, but it also auto installs behind the scene 11 other KB updates along with it, and so afterwards I uninstalled each one of those to make sure they were not separate as the crash cause, but in the end they were not, WM still crashes.
I tried Many! other different things trying to isolate the problem further, too many to mention here, but with no success. I was really hoping it was just a single small update that was causing this problem as it would be easy to just not install it, or modify it.

The WinMail crash problem only exists in a Win7 64 bit and is obviously related to IE11's functioning; however again and again Win7 32 bit with all updates including IE11, WinMail is not affected and works fine with those problematic HTML emails.

For those that have 64 bit in the meantime that want to use WinMail, either stay with or go back to an IE version before IE11, or, if using IE11 set options to not view in the Preview Pane and don't open HTML emails that you know has problems, or if you want the preview pane then set options to open all emails in Plain Text, and if there are any HTML emails you want to see that you know are fine, then with the message open just go to the top tab of:
View> Message in HTML ...and it will render in HTML while you already have it open.

I will have this test bed setup and available for a long time, I can try Anything to isolate or get around the problem. At the moment I need to walk away from this for some fresh air.

andjayik said:

i do not even have ie installed on my computer and it still crashes some emails. Even in a fresh install.

Some components of IE are installed since it's part of the OS. The "IE Not Installed" issue raises several interesting questions. Do people who have not installed IE still see IE updates in Windows Update? Would they see and be able to upgrade to IE11 from IE10? If IE was disabled or not installed, how would one check the version used by the OS? Would the IE version of "Control Panel>>Internet Options" still be present and look the same.

Of course, none of this addresses andjayik's issue since he says he has the problem even with a fresh install of Windows 7 which comes with IE10. How was the "fresh install" done...did you start with a blank or formatted hard disk, known as a "clean install". Did you do the Windows Updates before or after installing a different browser? Which browser? Maybe the other browser has the same "improvements" as IE 11.