New
#430
To: Bob M W.
I can't offer any definite explanation as to why this problem has occurred. However, there is one possible solution you could try.
Re:I assume you're referring to the registry entry mentioned in Footnote 2. If this registry key does not exist, simply ignore this footnote. It will not make any difference to the import process.BTW, there was NO registry entry as described in directions. No such registry entry exist on my machine so that thru me off the track right there. What do I do?
Re:There are two Windows Mail folders in 64bit Windows 7.After a half dozen attempts I finally got in to Task manager and found morethan 40 "winmail.exe" files running in PROCESSES.
- One in the normal 64bit Program files
The problem of multiple WinMail.exe files shown running in processes could be caused by repeatedly trying to:
- One in the 32bit Program files(x86) --> See Footnote 3 of the tutorial.
1. Open WinMail.exe file in Windows Mail folder in 32bit Program files(x86).
2. Open WinMail.exe file in Windows Mail folder in 64bit Program files when the wrong msoe.dll file has
been imported.
- WinMail.exe in 32bit Program Files(x86) will never work under any circumstances in 64bit Windows 7.
- WinMail.exe in 64bit Program files also won't work with the wrong msoe.dll file.
Repeatedly clicking WinMail.exe would be like trying to run 40 applications simultaneously. This would freeze your sytem by overloading your RAM. And it will stay this way until these processes are stopped; which can be done by simply logging off and back on, or by killing it in Task Manager.
Even if you have put the wrong msoe.dll file in the Windows Mail folder, all you need to do to fix it is:At this point I have no idea which msoe.dll file is old, or new, or 32X or 64X; it's all a big mess now.
- download the 64bit msoe.dll file from the second link at the beginning of step 4.
- Use this downloaded msoe.dll file to replace the existing msoe.dll file in the Windows Mail folder in the normal 64bit Program Files.
- Do not touch the Windows Mail folder in the 32bit Program files(x86).
If this doesn't work, the only other suggestion would be to replace both the 32 & 64bit Windows Mail folders with the original Windows Mail folders that came with Windows 7, and start the import process from scratch.
- Now run the WinMail.exe in the Windows Mail folder in the 64bit Program files.
Hope this helps. Let me know how you get on.
Cheers PB
Last edited by poppa bear; 04 May 2010 at 16:47.