Log On with User Name and Password

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  1. Posts : 6
    Windows 7 Home Premium x64
       #80

    These are not domain users so that is not the problem.

    Using the Advanced Boot Options screen, to attempt to boot in Safe Mode, I have tried these these choices:

    Repair
    Safe Mode
    Safe Mode with Command Prompt

    and for every one, I am asked for a username and password. However, the username/password combinations I was successfully using (prior to changing the registry following your instructions) are all rejected with the "incorrect login info" error message.

    Other suggestions?

    Thank you for your very prompt reply!
      My Computer


  2. Posts : 71,978
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #81

    In that case, you could also do a system restore at boot using a restore point dated before you made the registry change to undo it.
      My Computer


  3. Posts : 6
    Windows 7 Home Premium x64
       #82

    (I thought I posted this earlier but I don't see it ?)

    From what I can tell, to do a System Restore at Boot, I will need the CDs with Windows 7 on them. Correct?

    I don't have the CDs, as this is a new PC I just bought, and like almost all new PCs the CDs were not included.

    Any other suggestions?
      My Computer


  4. Posts : 71,978
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #83

    That's ok.

    You can download a 64-bit Windows 7 Home Premium ISO file at the link below.

    Windows 7 Direct Download Links, Official Disk Images from Digital River

    Afterwards, you can create a bootable Windows 7 installation USB or DVD with the ISO file.

    Windows 7 USB/DVD Download Tool

    Next, boot from the USB or DVD to do a system restore at boot. :)
      My Computer


  5. Posts : 6
    Windows 7 Home Premium x64
       #84

    OK I did some of the next steps now:

    * I downloaded the Windows 7 Home Premium 64bit "most current" ISO file.
    * I used the Windows 7 USB/DVD download tool and burned a new DVD with the ISO file.
    * By hitting F12 during bootup (this is a Dell Inspiron 3847) I was able to confirm that the boot mode is "legacy" not UEFI, and also that secure boot is disabled.

    So I should now be equipped to do "System Restore at Boot", correct?

    The reason I ask is that I put the new DVD in to the drive, did a restart, and then hit F12 and chose to boot from the DVD drive. Then I was given the "do a new Windows Installation" screen.

    But I don't want to do a new installation, I just want to do a System Restore from a Restore Point created earlier. If I go ahead and say "next" anyway (which to me seems to imply I want to do a new installation)will I then be given the option to "repair" and/or do "system restore"?

    Or do I need to create a "System Repair Disc"?
      My Computer


  6. Posts : 71,978
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #85

    It sounds like you didn't click on the Repair your computer link when you got to the point below to go to "System Recovery Options".

      My Computer


  7. Posts : 6
    Windows 7 Home Premium x64
       #86

    Alright I was just being very cautious. This time I went ahead and clicked "next", then chose Repair system, and then was able to do the system restore, back to a restore point prior to being locked out. So I am all set now.

    Thank you Brink for your patience leading me back-- from a catastrophic situation in which I could not log in to any account on the machine at all (I believe the PC could be referred to as "bricked")-- to being able to use my PC again like normal.

    However, I do strongly urge you to modify your tutorial!!!! It should state clearly that some users end up locked out (again, it happened to me as well as at least two others who posted), which will require doing a system restore in order to get one back in.
      My Computer


  8. Posts : 71,978
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #87

    Great news.

    The ones having an issue of it not accepting your user name, did you rename the user profile or anything similar?
      My Computer


  9. Posts : 6
    Windows 7 Home Premium x64
       #88

    This problem did not have to do with renaming the account or profile. How could it? Both accounts were locked out.

    Again I do think you really must update your tutorial to explain there is risk of getting all accounts locked out (catastrophic!)-- and to recommend that anybody who tries it should first create a restore point and have a bootable USB/DVD ready, in case they are one of the not-so-lucky ones.
      My Computer


  10. Posts : 71,978
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #89

    That's the problem though. I've never had an issue of it not accepting user names on all my systems unless there was an issue with the user profile to begin with. I'm trying to see if there is anything related with the folks that are having this issue.

    I'm thinking there may be an issue with the account's name VS full name. Check using this below to see if they show what you typed for the accounts.

    User Accounts - View Detailed Information About in Windows
      My Computer


 
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