System Image Recovery

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  1. Posts : 21
    Windows 7 Pro 64bit

    mjf said:
    It looks to me that the disk is definitely on its last legs. Both Windows and Acronis are baulking I doubt anything like Macrium will perform any magic.

    At this stage your first priority should be to get all her personal data off the disk onto some storage media. Ideally an external HDD.
    (1) Can you do this?

    (2) You say every time you you boot (presumably the failing disk) you get boot manager missing - what do you do then?

    (3) Do you have the OS disks and apps to rebuild the system? Is the OS retail or OEM?

    (4) You attempted to reimage to a 400GB HDD - Yes? How big was the partition the images came from?
    Thanks for the replay. :)

    1) Yes, since I can still boot into Windows and everything but backing up seems to be working, I think I can copy her data.

    2) I only get the Missing boot mgr message after the failed back-up attempts. In that situation, restarts (CTL+ALT+DEL) don't work. I completely shut it down, wait a minute, and then start up again. It will generally start up then. (Though I had to run Windows Start-up repair a couple times.) Once the system is running normally, I can shut down and restart without's only after back-up attempts that it's messed up.

    3) It's an OEM OS, and yes, I have the discs to rebuild it.

    4) Yes, I used a 400Gb drive as the destination. The failing 1Tb Seagate only has the System Reserved (100 Mb) and C: volumes. The failed Windows Backup images ranged between 25 and 45Gb.
      My Computer

  2. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1

    Ok get the data off ASAP.

    Still some confusion you have:
    1 TB failing - with 100MB sys reserved + ONE extra C: partition

    Is the 400GB the only other HDD and is it now internal.
    You need source disk --> image to 2nd disk ----> replacement disk
    1TB Seagate .....................400G?............................? 400G??

    Do you have an external USB HDD??? If so use it to extract her data.

    Also You cannot restore a Windows image made on a larger partition straight to a smaller partition.

    I would recommend saving the data and clean install OS & apps. If the apps are activated attempt to deactivate them before proceeding along this path.
      My Computer

  3. Posts : 21
    Windows 7 Pro 64bit

    The 400Gb HDD is internal, installed only for the purposes of providing a back-up destination. I don't have an external USB drive. (Actually I do, but they're older WDs and they don't seem to work under Win 7.)

    The replacement WD is a 1Tb drive, just like the Seagate that's failing.

    Source Disc (Seagate 1Tb) ----> Image Destination Disc (400Gb Hitachi)
    ----> Replacement Disc (WD 1Tb)

    So, the partition sizes should be okay, right? The issue lies in just getting a valid image to work with, if I still can.

    I understand the recommendation to rebuild, and if I have to, I will. But it took me several days to get everything she wanted installed and tweaked to her liking. (She's completely unable to do any of this herself.) It just seems like, if it's working as well as it is (aside from back-up failures), I ought to be able to salvage all that effort somehow.....

    BTW, thanks for your patience, mjf.....sorry I haven't been more clear in my descriptions. I am very appreciative of your time and input.
    Last edited by Brink; 27 Nov 2010 at 10:54. Reason: merged
      My Computer

  4. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1

    Got it now!
    so get the personal data onto the 400G.

    You could try to scan & sector repair and attempt another image with both Acronis and Windows. Downloading and installing Macrium would appear to me to be just wasting time. I don't know a faster way to do a scan and repair than with windows and this will take hours on a 1TB HDD.

    It's your call OP.
    I can only hang on for a little longer. Please ask any questions now.
      My Computer

  5. Posts : 21
    Windows 7 Pro 64bit

    Where's scan & sector Disc Management? I wasn't aware that Windows had anything but chkdsk.

    I'll go copy data, etc., and then do that (scan & repair, re-try the back-ups). Just need to know exactly which utility we're talking about.

    Thanks again.....very much appreciated. :)
      My Computer

  6. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1

    First try the following:
    Type cmd in the bottom left "Search programs & file"
    Right click on cmd.exe and run as Administrator
    if you get errors run a number of times to see if it can fix errors.
    then try your imaging again
    If this fails do below:

    Chkdsk basically same thing.
    If you are comfortable with chkdsk from the command line ok.

    From windows > goto Computer. Your drive c: will be shown>right click, select properties>Tools>Check now> click 2 boxes >start
    The computer should restart and take ages to finish the job.
    Try the imaging again
      My Computer

  7. Posts : 21
    Windows 7 Pro 64bit

    Got it!! Will follow those steps....I'm comfortable working from the command line Will post back tomorrow on whether it was successful.

    Thanks again.
      My Computer

  8. Posts : 10,994
    Win 7 Pro 64-bit

    Just to clarify what mjf recommended:

    There is a space between sfc and /scannow. :)
      My Computer

  9. Posts : 21
    Windows 7 Pro 64bit

    marsmimar said:
    Just to clarify what mjf recommended:

    There is a space between sfc and /scannow. :)
    Now that one I knew!

    I've run all these scans, and they found.....NOTHING. I can't believe it. I even ran chkdsk /f from the recovery command prompt, to be sure the drive was not in use (and therefore able to defer any tests)......I ran it on the System Reserved volume as well as the primary system volume. Nothing. No bad sectors, no repairs. "Windows has checked the file system and found no problem."

    These scans didn't take all that long, either. Isn't /f the correct parameter when you want it to check for physical errors? Did I miss something?

    I'm reluctant to attempt another image when it appears that nothing has changed.
      My Computer

  10. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1

    marsmimar said:
    Just to clarify what mjf recommended:

    There is a space between sfc and /scannow. :)
    yes strictly the syntax has a space but it's not needed.
      My Computer

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