Memory Diagnostics Tool

chuckr said:

thumper said:

And i thank you all for your help but none of the above answers helped i had to remove the ram from both slot's to get it to reboot nothing else worked.some how it locked in that Memory Diagnostics Tool .so maybe this answer will help someone else in the further

Did you hit it a second time,

after the first 'Esc' stopped the 'scan-in-progress'?

Did you have computer power 'on' when you yanked the memory boards?

Certainly, with mainframe power off, the box is ready to boot from anywhere,
when power is reapplied...

No the system was powered off and power switch on the back was off also.
Hitting the esc button only paused the scan it did not stop it . i rebooted several times and memory tool still started every time. when i powered off and power switch on the back was off. I removed the ram and restarted my system it still went to memory tool but esc worked this time and rebooted and system came up. Also before running this tool due to a system crash action center told me to run this action and it did fix a problem i had with ATA channel 0 and channel 1the both had a yellow beside them and now gone after this happened.

thumper said:

chuckr said:

thumper said:

And i thank you all for your help but none of the above answers helped i had to remove the ram from both slot's to get it to reboot nothing else worked.some how it locked in that Memory Diagnostics Tool .so maybe this answer will help someone else in the further

Did you hit it a second time,

after the first 'Esc' stopped the 'scan-in-progress'?

Did you have computer power 'on' when you yanked the memory boards?

Certainly, with mainframe power off, the box is ready to boot from anywhere,
when power is reapplied...

No the system was powered off and power switch on the back was off also.
Hitting the esc button only paused the scan it did not stop it .

i rebooted several times and memory tool still started every time.
when i powered off and power switch on the back was off.

I removed the ram
and restarted my system it still went to memory tool
but esc worked this time and rebooted and system came up.

What I have observed with my trial, is that a single Esc paused the testing.
It took a second keystroke to actually Exit.
I read your post as:

1. No, I did not hit 'Esc' a second time during initial memory test.

2. Memory testing started immediately, after every subsequent reboot.
(Did you ever hit 'Esc' key twice during these Memtests? Or just once?)

3. Finally, after several reboots, the ram was removed.

4. After ram removal, a single 'Esc' key exited the Memory Test utility and booted the w7 operating system.

5. You are currently running w7 with some ram still removed. 2 modules or 1?

The implication is that the removed ram is 'suspected bad' ram.
i.e. the single 1, or one of the 2, or both of the 2.

The next step would be to temporarily swap the installed ram with the suspect ram (but only 1 module at a time),
and run Memory tests again, restarting at square 1.
Keep the 'good ram' separate from the 'suspect bad' module.

(What happened prior to 'Memory testing' is of no concern here.)
(We're only 'looking at' the Memory test utility and the hw ram modules.)

Hello Hector, and welcome to Seven Forums.

Normally if you did not have a pop-up, it did not find a problem. You might consider running Memtest86+ to help test and verify your memory further.

Hope this helps,
Shawn

Until whenever it finishes. It may be best to start it before you head off to bed and let it run overnight though.

Hello Eric, and welcome to Seven Forums.

Here you go mate. Fresh out of the tutorial oven. :)

Memory Diagnostics Tool - Read Event Viewer Log

Hope this helps,
Shawn

I tried 3 times to do it and all I get is a blank screen. What am I doing wrong ?