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#220
I'm glad it could help rollercoaster, and welcome to Seven Forums. :)
The Windows Update cache is the "C:\Windows\SoftwareDistribution\Download" folder. The .bat files in the tutorial will clear this. :)
Nar, but it's included in the .bat files to delete the contents of the "C:\Windows\SoftwareDistribution" folder.
Before I upgraded from Windows 7 Home to Windows 10 I created a System Image. I was not happy with the Windows 10 so I decided to go back to windows 7. I restored Windows 7 from the earlier created System Image.
Windows 7 was working well except that Windows Update was stuck on "Checking for Updates". After several hours I killed it and ran your Option 3. Still no joy. My only option now was to go back to Windows 10. I had created a System Image of Windows 10 before I went back to Windows 7.
Windows 10 is now running and Windows Update is doing fine.
Hello RockFox, :)
I'm glad to hear it's running fine in Windows 10.
If you like, please post anything that you're not happy about Windows 10 at our sister site www.tenforums.com, and we'll be happy to see if there's something we may be able to do to help.
Hi.
I need a little help before I run "option 2".
Windows update cannot update, searching....... It also has the big red X. But also my MSSE cannot update too, searching...... etc. The last update in history is 6/19/16. The last update of MSSE was 7/31/16. Which is funny as initially it was 7/15/16 and one day it ran & updated to 7/31, but now is just searching.....
I do have a few restore points available, that has not been wiped out. The last being, I think, 6/19/16. I want to add that the 6/19 update was only an update for office and not win7.
I read this old topic Unable to update MSE. and I appear to be going the right way, but of course, want to be as sure as I can be.
I ran malwarebytes initially and it found a pup hiding in the recycler. However, it's quarantine did not help anything and still unable to update.
So I guess I need to know what order to try things; restore first? option 2 first? option 3?
In the past, I've run 7forums explorer reset tool and it works great. Thanks for that one.
I'm hoping you can help me again.
Also sorry for this being my 1st post. But you know how it is......
Hello number42, and welcome to Seven Forums. :)
OPTION THREE to completely reset Windows Update would give you the best chance of success.
Thank you for the super quick response. I wasn't expecting that, although I admit :blush (ah, you don't have that one) that I was monitoring the thread, just in case.
I'll give it a go in the next few days and report back.
Thanks again. (and a tip of the hat)
edit:
Now at home I start the problem computer and MSSE now decides to work again. Out of the blue it downloads the latest defs & the panel looks normal. Go figure. (looks to see if it's a full moon)
I don't have time tonight to run option 3 right now, but will later. :fingers-crossed.
Last edited by number42; 08 Aug 2016 at 19:11.