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Windows 7: SF Diagnostic Tool - Using for Troubleshooting

01 Nov 2012   #100
Brink

64-bit Windows 10 Pro
 
 

Quote   Quote: Originally Posted by basalt View Post
I run as admin, click grab all, and I first get the warning to run as admin, then I get the below error. Something about cannot find \\desktop

Windows is installed on c:\, Users on d:\ . I've tried running it from both.

Thanks
Hello Basalt, and welcome to Seven Forums. The issue is that your user profile is not on C. That's why it's not able to find your desktop folder.


My System SpecsSystem Spec
.
04 Nov 2012   #101
clayp

Windows 7 Ultimate x64
 
 

Who can we send the info from the tool to find out what it means?
My System SpecsSystem Spec
04 Nov 2012   #102
Brink

64-bit Windows 10 Pro
 
 

Hello Clayp,

If it's about an issue with the tool, then you could just post it here.

If it's about something else, then you could create a new thread as usual to seek help with it.

Hope this helps,
Shawn
My System SpecsSystem Spec
08 Nov 2012   #103
Tepid

Win 7 Ultimate 32bit
 
 

Hi, Followed link information as follows from Win8 Forums,,

Quote:
Attention: Tepid Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions If you need to add new information like the dump files, please make a new post in your initial BSOD thread. Please do not make an extra new thread.
Ran the SF_Diagnostic_Tool.exe as admin
I ran this just to take a look and see what it does in Win8.

There are a couple of issues....

1.) the app runs center screen,, and the message box pop under the app so have to close them from the Taskbar Preview.

2.) Crashes with the following error searching for Windowsupdate.log which does not exist,,,, Note: I created a test Windowsupdate.log in the C:\Windows folder with some garbage in the file and it copied successfully. Either needs a check to escape out of the fail code or, Windowsupdate.log is not ever located there in Win8. Searching entire system did not locate one either. Still searching to see if I can locate what it may have changed to. Or, I just have not generated one, however, I am running RTM with all updates, up to date.

Code:
See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.FileNotFoundException: Could not find file 'C:\WINDOWS\Windowsupdate.log'.
File name: 'C:\WINDOWS\Windowsupdate.log'
   at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveFile(CopyOrMove operation, String sourceFileName, String destinationFileName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
   at Microsoft.VisualBasic.FileIO.FileSystem.CopyFile(String sourceFileName, String destinationFileName, UIOption showUI, UICancelOption onUserCancel)
   at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyFile(String sourceFileName, String destinationFileName, UIOption showUI, UICancelOption onUserCancel)
   at SF_Diagnostic_Tool.Form1.Button1_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.6387 (Win8RTM.050727-6300)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
SF Diagnostic Tool
    Assembly Version: 5.0.0.6
    Win32 Version: 5.0.0.6
    CodeBase: file:///C:/Users/Win8/Downloads/SF_Diagnostic_Tool.exe
----------------------------------------
Microsoft.VisualBasic
    Assembly Version: 8.0.0.0
    Win32 Version: 8.0.50727.6387 (Win8RTM.050727-6300)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.6387 (Win8RTM.050727-6300)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.6387 (Win8RTM.050727-6300)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.6387 (Win8RTM.050727-6300)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Runtime.Remoting
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.6387 (Win8RTM.050727-6300)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
My System SpecsSystem Spec
.

08 Nov 2012   #104
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Thanks for the feedback Tepid. I'll work on it and see if I can fix it.
My System SpecsSystem Spec
20 Nov 2012   #105
jaesun

windows7 Professional 64-bit
 
 

I am able to run this program (as administrator). But in the end, no folder/file is created on the desktop. My Desktop folder is actually on D drive (D:\Comp\UserData\<username>\Desktop). I read above that it may be cuz it cannot find the desktop folder since it is on D ? (The C:\Users\jaesun\Desktop folder exists though?)

Is there any way to run this without moving my User folder back to the C drive?
My System SpecsSystem Spec
21 Nov 2012   #106
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by jaesun View Post
I am able to run this program (as administrator). But in the end, no folder/file is created on the desktop. My Desktop folder is actually on D drive (D:\Comp\UserData\<username>\Desktop). I read above that it may be cuz it cannot find the desktop folder since it is on D ? (The C:\Users\jaesun\Desktop folder exists though?)

Is there any way to run this without moving my User folder back to the C drive?
Try this path %userprofile%\Desktop from Start > Run.
My System SpecsSystem Spec
22 Nov 2012   #107
jaesun

windows7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Quote   Quote: Originally Posted by jaesun View Post
I am able to run this program (as administrator). But in the end, no folder/file is created on the desktop. My Desktop folder is actually on D drive (D:\Comp\UserData\<username>\Desktop). I read above that it may be cuz it cannot find the desktop folder since it is on D ? (The C:\Users\jaesun\Desktop folder exists though?)

Is there any way to run this without moving my User folder back to the C drive?
Try this path %userprofile%\Desktop from Start > Run.
Brings up windows explorer, Desktop folder. C:\Users\<username>\Desktop There a folder there, from a prior game install a few years ago (doesnt show up on my UI desktop though). But no other folders or anything from the diagnostics tool
My System SpecsSystem Spec
26 Nov 2012   #108
StupidUser

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Nice, convenient utility. But it looks like it's finished running, but keeps running in the background. I closed it before it was finished, so now I'm not sure if it got everything correctly or not. I also have no way of knowing when it has competed. Advise to update the instructions (or the utility) to add some clarity. Specifically, you could say how many files to expect, what indicates when it's done, approximately how long to wait, etc. Thanks for the utility.
My System SpecsSystem Spec
26 Nov 2012   #109
Brink

64-bit Windows 10 Pro
 
 

Hello StupidUser,

The program is finished when you no longer get a prompt to click on OK. Double check the program's icon on your taskbar for any additional prompt windows that may be hidden behind something else.
My System SpecsSystem Spec
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