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Windows 7: SF Diagnostic Tool - Using for Troubleshooting

24 Mar 2013   #140
stickman57

Windows 7 Professional x64
 
 
Possible bug?

This program works and all, but I had a slight issue.
When I run it, it generates the folder on my desktop. Afterwards, the folder is empty.
I ran it again to see if it would copy the files this time, and when it asked me about replacing files I found that it creates a Desktop folder on my main hard drive (C:/Desktop/SF_)
Just wondering if this was a bug, or just something that happened to me? Anyway, it worked. Thanks!


My System SpecsSystem Spec
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24 Mar 2013   #141
Brink

64-bit Windows 10 Pro
 
 

Hello Stickman, and welcome to Seven Forums.

Did you by chance move your user profile folder to another drive from the default C: Windows drive location?

If so, then that would be why since the program only saves the folder to the C:\Users\(user-name)\Desktop location. There was some issue with it not being able to use the %UserProfile%\Desktop variable to have the folder saved to wherever you have your profile at.
My System SpecsSystem Spec
25 Mar 2013   #142
Ztruker

Windows 10 Pro X64
 
 

I just noticed a typo on the first post in this tutorial

4. Click/tap on the Grap All button, and click/tap on OK for each notice dialog until it's finished.


Grab is misspelled.
My System SpecsSystem Spec
25 Mar 2013   #143
Brink

64-bit Windows 10 Pro
 
 

LOL, good thing it wasn't a C instead of G.
My System SpecsSystem Spec
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28 Mar 2013   #144
stickman57

Windows 7 Professional x64
 
 

Hey, sorry for not replying earlier but haven't been feeling brilliant lately.

Anyway, my user folder is in the default location, and the tool finds it because it still creates the folder on my desktop, but puts the files the other folder.

So I'm not sure, but if it only affects me I'm sure it doesn't matter because I have the results anyway.
My System SpecsSystem Spec
01 Apr 2013   #145
ace

win 7 XP
 
 

Quote   Quote: Originally Posted by Brink View Post
Hello Stickman, and welcome to Seven Forums.

Did you by chance move your user profile folder to another drive from the default C: Windows drive location?

If so, then that would be why since the program only saves the folder to the C:\Users\(user-name)\Desktop location. There was some issue with it not being able to use the %UserProfile%\Desktop variable to have the folder saved to wherever you have your profile at.
Thanks for the help, but I have a couple of questions.
1. I ran the tool and it did save it to my destop, but I'm not sure how it did it. How do I set my user profile to:
C:\users\username\desktop?
2. I've included a screen shot of the files that SF tool saved to my desktop. The dmp. file is at the top. Is that the file that I would load into bluescreenview or whocrashed?

Thanks


Attached Images
SF Diagnostic Tool - Using for Troubleshooting-sf-diag-tool-files.png 
My System SpecsSystem Spec
01 Apr 2013   #146
Brink

64-bit Windows 10 Pro
 
 

Hello Ace,

That would be correct. You would want to load the .dmp file.

If you like, the information at the link below is nice source to help with debugging.

Crash and lockup debug 'How To' - Windows 7 Help Forums
My System SpecsSystem Spec
02 Apr 2013   #147
ashttreylil

windows 7 premium x64
 
 
SF Diagnostic Tool Stuck, cant get logs.

so i was going to make a thread to try to solve my bsod but i have been stopped by this.

spoiler/ See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.IOException: Could not complete operation on some files and directories. See the Data property of the exception for more details.
at Microsoft.VisualBasic.FileIO.FileSystem.FxCopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryPath, String targetDirectoryPath, Boolean overwrite)
at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyDirectory(String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite)
at SF_Diagnostic_Tool.Form1.Button1_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)



/spoiler


idk how to do spoilers sry

also tried to look in event viewer and got this.


Attached Images
SF Diagnostic Tool - Using for Troubleshooting-2013-04-02-07_39_50-sf-diagnostic-tool.png SF Diagnostic Tool - Using for Troubleshooting-fbjazbw.png 
My System SpecsSystem Spec
02 Apr 2013   #148
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by ashttreylil View Post
so i was going to make a thread to try to solve my bsod but i have been stopped by this.

spoiler/ See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.IOException: Could not complete operation on some files and directories. See the Data property of the exception for more details.
at Microsoft.VisualBasic.FileIO.FileSystem.FxCopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryPath, String targetDirectoryPath, Boolean overwrite)
at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyDirectory(String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite)
at SF_Diagnostic_Tool.Form1.Button1_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)



/spoiler


idk how to do spoilers sry

also tried to look in event viewer and got this.
Seems like that's why it's not working. Instead of Grab All try to do it one by one.
My System SpecsSystem Spec
05 Apr 2013   #149
ace

win 7 XP
 
 

Quote   Quote: Originally Posted by Brink View Post
Hello Ace,

That would be correct. You would want to load the .dmp file.

If you like, the information at the link below is nice source to help with debugging.

Crash and lockup debug 'How To' - Windows 7 Help Forums
Thanks for the info. This will help me get started.
My System SpecsSystem Spec
Reply

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