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Windows 7: SF Diagnostic Tool - Using for Troubleshooting

02 Aug 2013   #180
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

I'm not sure why you are having the problem, I just ran the tool from the desktop and it put the file on my desktop.

Are you running the file from the desktop as instructed in step 2?


My System SpecsSystem Spec
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02 Aug 2013   #181
jaxtone

Windows 7 Home Premium 64 bit
 
 

Nope! I placed it on my second hard disk since I never run new softwares on the main hard disk where the OS is located!

Isnīt it possible for this program to execute itīs processes from an external hard disk?
My System SpecsSystem Spec
02 Aug 2013   #182
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

It's just a tool to gather information, it doesn't install anything.

Just run it from the desktop like it was designed.
My System SpecsSystem Spec
03 Aug 2013   #183
jaxtone

Windows 7 Home Premium 64 bit
 
 

Ok! Iīll try that!
My System SpecsSystem Spec
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03 Aug 2013   #184
jaxtone

Windows 7 Home Premium 64 bit
 
 

Thankīs derekimo, now the Diagnostic tool works like a clock and placed a folder on my desktop!

Regards
Jack
My System SpecsSystem Spec
03 Aug 2013   #185
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

Quote   Quote: Originally Posted by jaxtone View Post
Thankīs derekimo, now the Diagnostic tool works like a clock and placed a folder on my desktop!

Regards
Jack
You're welcome Jack.
My System SpecsSystem Spec
03 Aug 2013   #186
cyclone3211

Microsoft Windows 7 Professional 64-bit Service Pack 1
 
 

Thank you and I did report info back. Got an answer and waiting to see if that corrected my issue which it looks like it did.

Thanks for your HELP!
My System SpecsSystem Spec
14 Sep 2013   #187
DJRoff

Windows 8.1 Professional x64, Windows 7 Professional x64
 
 

I'm attempting to solve a BSOD problem, and have downloaded and run the SF Diagnostic Tool as per instructions. However, there is no file created anywhere with the info we need. I have searched high and low on the computer, it is not being created anywhere.

The instructions say that this is due to the "default locations in the registry" being "messed up", but not what to do about this situation. Is there any other method that can be used for posting to the BSOD thread? (I'm primarily having this problem in Win 8, so it would be on that Forum.) I have two other programs that DO give me this information, the very exhaustive BlueScreenView and the less-detailed WhoCrashed. I could upload from one of those programs.
My System SpecsSystem Spec
14 Sep 2013   #188
DJRoff

Windows 8.1 Professional x64, Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by DJRoff View Post
I'm attempting to solve a BSOD problem, and have downloaded and run the SF Diagnostic Tool as per instructions. However, there is no file created anywhere with the info we need. I have searched high and low on the computer, it is not being created anywhere.

The instructions say that this is due to the "default locations in the registry" being "messed up", but not what to do about this situation. Is there any other method that can be used for posting to the BSOD thread? (I'm primarily having this problem in Win 8, so it would be on that Forum.) I have two other programs that DO give me this information, the very exhaustive BlueScreenView and the less-detailed WhoCrashed. I could upload from one of those programs.
Never mind, I just found it, after reading thru the previous posts. It wound up on my D drive, which is where I have my libraries. Never moved my user profile there, so I don't know why the dump file saved to that location.
My System SpecsSystem Spec
09 Oct 2013   #189
Mano

Windows 7
 
 

I downloaded and ran the SF tool, i saw this message but there is no SF_xxx folder in my desktop



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