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Windows 7: SF Diagnostic Tool - Using for Troubleshooting

31 Oct 2013   #200
BigAl1954

Windows 7 Ultimate 32bit
 
 

I already did, just saw this and was feeling a bit smarty-assey

How to manually turn off Auto Restart after System Failure


My System SpecsSystem Spec
.
01 Nov 2013   #201
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by allenschroeder View Post
I can't download the SF Diagnostic Tool, every time I try I get this error message:

Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.

I followed the instructions and downloaded everything right, but and even hit continue after I got this message. Then I hit "grab all" and it never finishes grabbing all the info off my computer...at least not after 15 minutes.

Help!

-Allen

Oh yeah, here's the error message:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

Code:
************** Exception Text **************
System.UnauthorizedAccessException: Access to the path 'C:\Windows\Minidump' is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.Directory.GetDirectories(String path, String searchPattern, SearchOption searchOption)
at System.IO.Directory.GetDirectories(String path)
at Microsoft.VisualBasic.FileIO.FileSystem.DirectoryNode..ctor(String DirectoryPath, String TargetDirectoryPath)
at Microsoft.VisualBasic.FileIO.FileSystem.FxCopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryPath, String targetDirectoryPath, Boolean overwrite)
at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyDirectory(String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite)
at SF_Diagnostic_Tool.Form1.Button1_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5472 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
SF Diagnostic Tool
Assembly Version: 5.0.0.6
Win32 Version: 5.0.0.6
CodeBase: file:///C:/Users/Allen/AppData/Local/Temp/Temp2_SF_Diagnostic_Tool.zip/SF_Diagnostic_Tool.exe
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 8.0.0.0
Win32 Version: 8.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5468 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Runtime.Remoting
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
Error is Access to the path 'C:\Windows\Minidump' is denied either you don't have permission to access that folder. Make sure you Right click on the tool and run as administrator.
My System SpecsSystem Spec
26 Nov 2013   #202
dranet

Windows 7 Professional 64 bit
 
 

I'm trying to run this tool and I'm getting an error:
Unhandled exception has occurred in your application. If you click Continue, the application will ignore this end error and attempt to continue. If you click Quit, the application will close immediately.

Could not find a part of the path '\\Desktop\SF_26-11-2013'.

Please note: I am on a network and my Documents and Desktop folders are redirected to the network. Is there a workaround for this?

Thanks,
Tracy
My System SpecsSystem Spec
26 Nov 2013   #203
Brink

64-bit Windows 10 Pro
 
 

Hello Tracy, and welcome to Seven Forums.

Instead of clicking on the Grab All button, see if clicking on the other buttons one at a time may work better for you.
My System SpecsSystem Spec
.

26 Nov 2013   #204
dranet

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by Brink View Post
Hello Tracy, and welcome to Seven Forums.

Instead of clicking on the Grab All button, see if clicking on the other buttons one at a time may work better for you.
Thanks but I'm getting this for all buttons. I'm sure it's because of the redirected folder.
My System SpecsSystem Spec
26 Nov 2013   #205
dranet

Windows 7 Professional 64 bit
 
 

Fixed - I logged into a local account and it worked fine. Thanks!

Tracy
My System SpecsSystem Spec
26 Nov 2013   #206
Brink

64-bit Windows 10 Pro
 
 

Great news. Yep, it doesn't like it when the folders are not default.
My System SpecsSystem Spec
30 Nov 2013   #207
Greatdrift

Windows 7 Home Premium SP1 64bit
 
 

Hello! I ran the SF Diagnostic Tool but only got an error for the dxdiag box.

Here's the error code:

Code:
See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.FileNotFoundException: Could not find file 'C:\Windows\dxdiag.txt'.
File name: 'C:\Windows\dxdiag.txt'
   at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveFile(CopyOrMove operation, String sourceFileName, String destinationFileName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
   at Microsoft.VisualBasic.FileIO.FileSystem.CopyFile(String sourceFileName, String destinationFileName, UIOption showUI, UICancelOption onUserCancel)
   at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyFile(String sourceFileName, String destinationFileName, UIOption showUI, UICancelOption onUserCancel)
   at SF_Diagnostic_Tool.Form1.Button1_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5472 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
SF Diagnostic Tool
    Assembly Version: 5.0.0.6
    Win32 Version: 5.0.0.6
    CodeBase: file:///C:/Users/Noel/Desktop/SF_Diagnostic_Tool.exe
----------------------------------------
Microsoft.VisualBasic
    Assembly Version: 8.0.0.0
    Win32 Version: 8.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5468 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Runtime.Remoting
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
I looked through the Windows folder and there is no dxdiag.txt found...?
My System SpecsSystem Spec
16 Jan 2014   #208
slade1style

windows 7 home premium 64 bit
 
 

I am running sf diagnaostic now and it is seeming to be hung up or something and I got a window that poped up asking about verifing my hard drive or drivers and I went ahead and gave it some info and then it said to complete the task I need to restart and SF is still running but the verify driver thing made it seem like it was going to do a fix on it so im not sure weather I should restart and do SF again later or let it keep going if it is even going to finish because it seem frozen kinda
My System SpecsSystem Spec
16 Jan 2014   #209
Brink

64-bit Windows 10 Pro
 
 

Hello Slade, and welcome to Seven Forums.

If it's hung, then you can safely go ahead and restart the PC and try again afterwards.
My System SpecsSystem Spec
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