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Windows 7: SF Diagnostic Tool - Using for Troubleshooting

23 Aug 2012   #50
Homeuser66

Windows 10 Anniversary, Linux & still Windows 7 Professional x64
 
 

Sorry rahul268, I can't help much, as after I created the folder with the files, I couldn't even find it when I searched "Seven Forums" on my computer. It wasn't even found anywhere...I manually stumbled upon it by accident looking for something else...but just for Ha-Ha's.....How many hard drives do you have installed on your PC? Look in each one for a "Desktop" folder and see if it's in there...that's where I found mine...in that folder on a different HDD....but still under My user name...

Hope that helps?


My System SpecsSystem Spec
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23 Aug 2012   #51
rahul268

Windows 7 Home Premium
 
 

Hey Homeuser66.. No, it's not that I can't find the location of the "Seven Forums" folder. I can find that folder just fine, it's right there on my Desktop. The problem I'm having, is that apart from System Information, my computer fails to collect any other information into that folder. It throws up an error saying it "could not complete the operation" for every other file except System Info. So I was wondering of there was some other way I could find the rest of those files. Or if there was any other way to go about this.
My System SpecsSystem Spec
24 Aug 2012   #52
Homeuser66

Windows 10 Anniversary, Linux & still Windows 7 Professional x64
 
 

Ohh....Not sure about that one.......sorry...

Just a thought......try it in SAFE MODE, or as another user...maybe something is corrupt...
My System SpecsSystem Spec
24 Aug 2012   #53
Brink

64-bit Windows 10 Pro
 
 

Hello Rehul and Homeuser,

The issue is that the SF Diagnostic Tool is looking for everything to be on the C: drive. If you moved your user folders, user profile, etc... to be on another driver letter instead, then that is why it's unable to find them. For now, it will not work fully unless everything is still on C.

Shyam is working on a solution to this now, and will update when he is able to.
My System SpecsSystem Spec
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25 Aug 2012   #54
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Brink View Post
Hello Rehul and Homeuser,

The issue is that the SF Diagnostic Tool is looking for everything to be on the C: drive. If you moved your user folders, user profile, etc... to be on another driver letter instead, then that is why it's unable to find them. For now, it will not work fully unless everything is still on C.

Shyam is working on a solution to this now, and will update when he is able to.
Thanks. I may have fixed it. Still running some final test.
My System SpecsSystem Spec
25 Aug 2012   #55
Homeuser66

Windows 10 Anniversary, Linux & still Windows 7 Professional x64
 
 

Good to know ......@Capt and @Brink
My System SpecsSystem Spec
25 Aug 2012   #56
ruggb

windows 7
 
 

In the mean time - I found mine at D:\Desktop
check it out.
My System SpecsSystem Spec
27 Aug 2012   #57
rahul268

Windows 7 Home Premium
 
 

Brink,

Thanks for your response, but I doubt whether that could be the reason in my case, since all my information has always been on C: and all my data on D:

But I shall still wait for Shyam to finish his final tests and post the newer version. Thanks.
My System SpecsSystem Spec
27 Aug 2012   #58
Brink

64-bit Windows 10 Pro
 
 

The tutorial has been updated with the new v5 version. Please see how it may work for you now.
My System SpecsSystem Spec
27 Aug 2012   #59
rahul268

Windows 7 Home Premium
 
 

Brink,

Somehow this time I tried, the new version did not work for me, while the old one did. I have no idea what changed, I dod nothing different, but when the new version would not work again, I went back to the old one, and it worked somehow, and I now have all the needed files. Thank you so much for all your help! I can now go ahead and create my thread with my BSOD issue.
My System SpecsSystem Spec
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