SF Diagnostic Tool - Using for Troubleshooting

Sorry rahul268, I can't help much, as after I created the folder with the files, I couldn't even find it when I searched "Seven Forums" on my computer. It wasn't even found anywhere...I manually stumbled upon it by accident looking for something else...but just for Ha-Ha's.....How many hard drives do you have installed on your PC? Look in each one for a "Desktop" folder and see if it's in there...that's where I found mine...in that folder on a different HDD....but still under My user name...

Hope that helps?

Hey Homeuser66.. No, it's not that I can't find the location of the "Seven Forums" folder. I can find that folder just fine, it's right there on my Desktop. The problem I'm having, is that apart from System Information, my computer fails to collect any other information into that folder. It throws up an error saying it "could not complete the operation" for every other file except System Info. So I was wondering of there was some other way I could find the rest of those files. Or if there was any other way to go about this.

Ohh....Not sure about that one.......sorry...

Just a thought......try it in SAFE MODE, or as another user...maybe something is corrupt...

Good to know ......@Capt and @Brink

In the mean time - I found mine at D:\Desktop
check it out.

Brink,

Thanks for your response, but I doubt whether that could be the reason in my case, since all my information has always been on C: and all my data on D:

But I shall still wait for Shyam to finish his final tests and post the newer version. Thanks.

Brink,

Somehow this time I tried, the new version did not work for me, while the old one did. I have no idea what changed, I dod nothing different, but when the new version would not work again, I went back to the old one, and it worked somehow, and I now have all the needed files. Thank you so much for all your help! :) I can now go ahead and create my thread with my BSOD issue. :)