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Windows 7: SF Diagnostic Tool - Using for Troubleshooting

27 Aug 2012   #60
Brink

64-bit Windows 10 Pro
 
 

Quote   Quote: Originally Posted by rahul268 View Post
Brink,

Somehow this time I tried, the new version did not work for me, while the old one did. I have no idea what changed, I dod nothing different, but when the new version would not work again, I went back to the old one, and it worked somehow, and I now have all the needed files. Thank you so much for all your help! I can now go ahead and create my thread with my BSOD issue.
I'm glad that the new version Shyam wrote worked for you. My guess is that you may not have used "Run as administrator" with it the first time??


My System SpecsSystem Spec
.
27 Aug 2012   #61
adio2k11

windows 7 home premium
 
 

it loaded up the nnew version i click grab all and i got a error the error is


See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.DirectoryNotFoundException: Could not find a part of the path '\Documents and Settings\mark\Desktop\SF_28-08-2012'.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity)
at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity)
at System.IO.Directory.CreateDirectory(String path)
at WindowsApplication2.Form1.Button1_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3634 (GDR.050727-3600)
CodeBase: file:///c:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
SF Diagnostic Tool
Assembly Version: 1.0.0.0
Win32 Version: 5.0.0.3
CodeBase: file:///D:/utorrent/chrome%20downloads/SF_Diagnostic_Tool%20(2).exe
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 8.0.0.0
Win32 Version: 8.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3634 (GDR.050727-3600)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3637 (GDR.050727-3600)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3639 (GDR.050727-3600)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Runtime.Remoting
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

im using windows xp so cant right click and run as admin
My System SpecsSystem Spec
27 Aug 2012   #62
adio2k11

windows 7 home premium
 
 

i figured it out its ok my error had the prgram in the wrong drive sorry
My System SpecsSystem Spec
28 Aug 2012   #63
ruggb

windows 7
 
 

Cptn

Still does not work ............. the confusion is relative to running as admin or not.
either way the target folder for the file is not USER\xxx\Desktop

IF I run it without admin it creates a folder on the user desktop as soon as I open the program. However, when I click a button it creates D:\DESKTOP and places the file in it. Nothing is ever places in the folder on the user desktop.

If I run as admin it will not create the folder on the user desktop when it opens. When I click a button it creates the D:\DESKTOP folder and places the file in it.
My System SpecsSystem Spec
.

28 Aug 2012   #64
Brink

64-bit Windows 10 Pro
 
 

Hello Ruggb,

It sounds like it's running fine for you.

You're suppose to use "Run as administrator" on the tool for it to run properly. If you moved your user profile to D, then that is normal for it to place the folder on D:\Desktop when you click on a button to generate a report. Are you having any other issues?
My System SpecsSystem Spec
28 Aug 2012   #65
Homeuser66

Windows 10 Anniversary, Linux & still Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Brink View Post
Hello Ruggb,

It sounds like it's running fine for you.

You're suppose to use "Run as administrator" on the tool for it to run properly. If you moved your user profile to D, then that is normal for it to place the folder on D:\Desktop when you click on a button to generate a report. Are you having any other issues?
Its still doing the same for me...it's acutally creating a folder/path on my D: which is: D:\Users\AL\Desktop
But at least I know where to look....
My System SpecsSystem Spec
28 Aug 2012   #66
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Homeuser66 View Post
Quote   Quote: Originally Posted by Brink View Post
Hello Ruggb,

It sounds like it's running fine for you.

You're suppose to use "Run as administrator" on the tool for it to run properly. If you moved your user profile to D, then that is normal for it to place the folder on D:\Desktop when you click on a button to generate a report. Are you having any other issues?
Its still doing the same for me...it's acutally creating a folder/path on my D: which is: D:\Users\AL\Desktop
But at least I know where to look....
When you go to Start > Run > %Userprofile% what location does it open?
My System SpecsSystem Spec
28 Aug 2012   #67
Homeuser66

Windows 10 Anniversary, Linux & still Windows 7 Professional x64
 
 

It opens "AL" folder which when I go to properties, is C:\Users...However, the tool results are getting sent to: D:\Users\AL\Desktop\SF_28-08-2012 instead...

I hope this helps you...I don't mind, as I know where it is now, but don't know why? and you might run in to this more as people start using SSD drives and change their folder target destinations....

I can allow you to get in my system via Team-Viewer if you want to look around..or I can send (PM) screen shots or something to you as well to help you out...but as for now, It don't bother me now, since I know where it is....
My System SpecsSystem Spec
28 Aug 2012   #68
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Homeuser66 View Post
It opens "AL" folder which when I go to properties, is C:\Users...However, the tool results are getting sent to: D:\Users\AL\Desktop\SF_28-08-2012 instead...

I hope this helps you...I don't mind, as I know where it is now, but don't know why? and you might run in to this more as people start using SSD drives and change their folder target destinations....

I can allow you to get in my system via Team-Viewer if you want to look around..or I can send (PM) screen shots or something to you as well to help you out...but as for now, It don't bother me now, since I know where it is....
Thanks mate .. But it's hard to troubleshoot such cases since maybe there were 3 or 4 reported cases in past 2 year compared to over 1000 or more usage. It's very specific to environment. But thanks again for the feedback.
My System SpecsSystem Spec
28 Aug 2012   #69
Homeuser66

Windows 10 Anniversary, Linux & still Windows 7 Professional x64
 
 

Roger That....anything I can do to help....
My System SpecsSystem Spec
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