SF Diagnostic Tool - Using for Troubleshooting

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  1. Posts : 6,285
    Windows 10 Pro X64
       #170

    No idea. Can you right click on Download and select Save target as?
      My Computer


  2. Posts : 56
    Microsoft Windows 7 Professional 64-bit Service Pack 1
       #171

    SF zip file is not on my desktop...................where is it?
      My Computer


  3. Posts : 56
    Microsoft Windows 7 Professional 64-bit Service Pack 1
       #172

    fOUND IT
      My Computer


  4. Posts : 18
    Windows 7 Home Premium 64 bit
       #173

    SF Diagnostic Tools Freeze


    I wonder why the main "Diagnostics Tool Window" freeze over the window that are mentioned as "Direct X Log file Copies succesfully". Itīs now impossible to reach the "Diagnostics Tools" process where I am supposed to press "OK" each time a process is finished.

    The only thing to get away with this is to press CTRL ALT DEL and end the "Diagnostics Tool Window" that way! But I guess that was not your intention when creating this tool which probably is a great one if you are able to follow the whole process without listening to this "ping" sound everytime the mouse reach itīs UI design!

    How am I supposed to get through the whole process?

    Regards
    Jack
      My Computer


  5. Posts : 18
    Windows 7 Home Premium 64 bit
       #174

    Thereīs no such thing as a file named "SF_DD_MM_YYYY" at my desktop, what am I doing wrong? During the whole process a lot of files with information is saved on my computer. But the file SF_DD_MM_YYYY just isnīt there. What happens?

    Jack

    (6. You will now have a folder saved on your Desktop with the name of SF_DD_MM_YYYY (SF_day_month_year) that includes the information from each button in the tool.)
      My Computer


  6. Posts : 18
    Windows 7 Home Premium 64 bit
       #175

    Ok! Since I couldnīt find the SD Diagnostic Tool result file after the processes were made I decided to look them up one by one, save them and zip them before sending. Was this a good idea that can help you to help me finding my way out of all these Bluescreens. One strange thing is that the Bluescreen only appears when I render a 3D-scene with Lightwave 3D!
      My Computer


  7. Posts : 6,285
    Windows 10 Pro X64
       #176

    Who owns SF Diagnostic Tool? Could they fix it so the results file is placed on the Desktop?
      My Computer


  8. Posts : 18
    Windows 7 Home Premium 64 bit
       #177

    I donīt know who owns it!
      My Computer


  9. Posts : 18
    Windows 7 Home Premium 64 bit
       #178

    Cyclone where did you find it?


    Cyclone where did you find it?

    cyclone3211 said:
    fOUND IT
      My Computer


  10. Posts : 17,322
    Win 10 Pro x64
       #179

    I'm not sure why you are having the problem, I just ran the tool from the desktop and it put the file on my desktop.

    Are you running the file from the desktop as instructed in step 2?
      My Computer


 
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