Hello Larbabe, and welcome to Seven Forums.
This is really a different issue than what the tutorial is for, but you might see if runing the affected program's installation again to do a repair install of the program may be able to fix them.
Hope this helps,
Shawn
Thanks for the advice. This evening I ran the repair option of the installer, and when that didn't work, I uninstalled Quickbooks and reinstalled it. Now, when I try to run it, I get to the box where I tell Windows yes, I really do want to run this prog, after which I get nothing. On a side note, it also disabled AVG antivirus and I get an error with outlook, IE and Word that says the plug-in dll's wouldn't load, "contribute" isn't installed properly. But those progs still operate.
Looks like this is a Windows problem rather than just compatibility with Quickbooks.
I'm new to the forum. This thread seemed appropriate since I'm trying to undo the damage SP1 caused. Your advice to remove it worked great, btw. Is there a better thread to haunt for my woes?
Thanks,
Larry
No problem Larry. I'd give the "General Discussion" forum section a try with this to see what we can do to help. :)
Cool. Thanks for your help. Your tutorial is just about the only resource for uninstalling the infernal beast they call SP1. Will give that thread a go for the rest.
Thanks!
Hi Shawn, does this uninstall the final released version of SP1 as provided from MS update?
I don't know what all the anagrams mean, RC, PE, CE, RTM, etc.
Hello Gary,
I added to the NOTE box at the top of the tutorial to help with all the abreviations for what type of SP1 build they stand for.
The tutorial will uninstall any one of the Beta, RC, or RTM SP1 builds that you have installed in Windows 7. :)
Brink, thanks for the direction.
In case anyone else comes looking for a solution to SP1 disabling Quickbooks, uninstalling SP1 doesn't fix it. The only alternative, as least for now, is formatting and starting over. Until another option is found, don't install SP1 at all if you use, or plan to use Quickbooks.
This comes from culling all the forums and spending many hours being passed around by Intuit tech support.
On a positive note, this forum and one of the QB techies were the two sources of help that solved the problem. Thank you very much!
Thanks for info. I could not find the sp to uninstall in option 1
In Option 2 nothing happened except the help screen for wusa came up.
I went to start, typed cmd.
In the command line which was c:\users\ek
Typed in wusa.exe /uninstall /kb976932
Help screen for wusa came up
In option 3 could not find the system restore pt for sp1
I never deleted any restore points since the orig install.
Not able to see any earlier restore points.
This version was a copy that microsoft released as an evaluation copy. I paid microsoft for it. I don't know if that makes any difference.
Is there anything else I can try. Would the update work and override the current version. I am willing to edit the registry if that will help.
EK
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