incompatible help

marty34 said:

Hi Richc46
i am using 32bit but my full version of windows 7 home premium came with the 32-bit software dvd and the 64-bit software dvd.

OK, but the prior poster was able to get it working. There is something that we are missing.

marty34 said:

Hi Richc46
i am using 32bit but my full version of windows 7 home premium came with the 32-bit software dvd and the 64-bit software dvd.

You're using 32bit, and then you say BUT your full version came with 32 and 64, that's fine which did you install and did you upgrade or clean install. Just a couple of very important questions.

Smitty

1Bowtie said:

marty34 said:

Hi Richc46
i am using 32bit but my full version of windows 7 home premium came with the 32-bit software dvd and the 64-bit software dvd.

You're using 32bit, and then you say BUT your full version came with 32 and 64, that's fine which did you install and did you upgrade or clean install. Just a couple of very important questions.

Smitty

I agree. At this juncture the clean install question is very important.

richc46 said:

1Bowtie said:

marty34 said:

Hi Richc46
i am using 32bit but my full version of windows 7 home premium came with the 32-bit software dvd and the 64-bit software dvd.

You're using 32bit, and then you say BUT your full version came with 32 and 64, that's fine which did you install and did you upgrade or clean install. Just a couple of very important questions.

Smitty

I agree. At this juncture the clean install question is very important.

Ya Rich there's no reason they should not work if we are talking Apples to Apples

Smitty

1Bowtie said:

richc46 said:

1Bowtie said:

You're using 32bit, and then you say BUT your full version came with 32 and 64, that's fine which did you install and did you upgrade or clean install. Just a couple of very important questions.

Smitty

I agree. At this juncture the clean install question is very important.

Ya Rich there's no reason they should not work if we are talking Apples to Apples

Smitty

I think it is a simple thing to solve, but we are not getting the information.

marty34 said:

Hi
i install the 32bit but not sure if it was a clean install or a upgrade install. sorry

WEre all your programs there after the install?
If yes that is an upgrade

Did you have to reinstall games etc?

Yes that is a clean or custom install.

marty34 said:

Hi Richc46

no i had to reinstall all my programs. do you what me to try to do a clean install again? to see if that will help.

If you reinstalled your programs, you did either a clean or custom install. For our purposes it does not make any difference. What I want you to do is this. Go to your computer icon, right click and see if you have 32 bit or 64 bit.

Then I want you to find out if the programs are 32 or 64 bit and if they are compatible with your Bit. Look at the CD or the sleeve that it came in. When you get this information we go to the next step. If you have the time and the patience, I do too. I want this to work.