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Windows 7: Screen problem?

07 Mar 2010   #1
jonesnewton

Acer Aspire 7738G Win 7 X64 bit Home Premium
 
 
Screen problem?

Hi,
My laptop has for no reason developed a strange mark on the screen.
I have not knocked it or anything.
Any help please or ideas as the machine is only 4 months old!

Thanks in advance.




Attached Images
Screen problem?-dsc05345.jpg 
My System SpecsSystem Spec
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07 Mar 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jonesnewton View Post
Hi,
My laptop has for no reason developed a strange mark on the screen.
I have not knocked it or anything.
Any help please or ideas as the machine is only 4 months old!

Thanks in advance.
does the same mark appear in safe mode (F8) which doesnt use your video driver


Ken
My System SpecsSystem Spec
07 Mar 2010   #3
jonesnewton

Acer Aspire 7738G Win 7 X64 bit Home Premium
 
 

I tried to use UD Pixel fix, but that does not seem to be working.Also J Screen, no luck there either.
I am not sure, but I seem to to think now from what I have read, that if they show up black they are dead pixels??

I have searched for Safe Mode on this laptop, but cannot find any reference to it?
F8 does nothing!!

Oh, if I do a screen print with the Snipping Tool it does not show on that.

Any advice welcome.
My System SpecsSystem Spec
.

12 Mar 2010   #4
jonesnewton

Acer Aspire 7738G Win 7 X64 bit Home Premium
 
 

Hi,

I just got a reply from UD Pixel and they said it is not Dead Pixel and should send laptop back, which is what I will do on Monday. (see picture above)
BUT, if it is not dead pixel, then what else can it be?
I know they will tell me, but it is going to be a few days before I know and not being able to speak Czech I am jut trying to preempt the call.

Thanks
My System SpecsSystem Spec
Reply

 Screen problem?




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