Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Genuine bought OEM now "not genuine"

17 Aug 2010   #11

Windows 7

Quote   Quote: Originally Posted by whs View Post
Quote   Quote: Originally Posted by tom222 View Post
Quote   Quote: Originally Posted by whs View Post
I do not quite understand - are you saying that you installed the OEM license on one system and later you used the same license on another system? If that is the case, you are out of luck. An OEM license has to stay with the system it was first installed and cannot ever be moved.
Ah no sorry if I wasn't clear,
I only ever installed it once on my custom built system in January 2010. However it's only yesterday that my PC booted with the "this copy of windows is not genuine" message; a good 7 months or so after I bought it! I had also already validated it as soon as I installed it in January and there were no problems at all, so I'm at a loss to understand what has happened :/
Sorry I confused the issue. But from your original posting, that was not clear - at least not for me. Hope you can get your money back. It may be one of those licenses where the product key is only good for a few months. We have seen those before. I believe those were MSDN distributions for testing purposes. So the Microsoft guy may be right.
Actually he did mutter something about MSDN but I don't know what that meant, and at this point the conversation was getting slightly heated so he wanted to end the call. So does that mean the copy is not genuine? As it did originally validate when I first bought it. Oh God what a nightmare :/

Quote   Quote: Originally Posted by madtownidiot View Post
Just the fact that you bought it online, whatever the source, greatly increases the likelihood of having been scammed into buying a counterfeit copy. Had you bought it off the shelf at a retail store, there wouldn't even be a question of it's legitimacy, but I would bet 99 of 100 times when WAT flags an OEM install as non-genuine, it's a false alarm. I've personally seen "windows not genuine" messages from 11 computers that came from the factory preinstalled with windows 7 in the last few months. Zero your HDD and reinstall windows, then call to have it activated and tell them you had a HDD failure. F*ck em if they can't take a joke is what I say.
Yeah I've been told by a friend that works with support! however I want to use it as a last resort as I have a lot of files and configuration settings for some of my programs that would be a pain to have to start again from scratch.
Also not sure how they'll appreciate the fact that my version is OEM so they might not be obliged to offer me a replacement :/ Thanks for everyone's replies so far! I am very appreciative

My System SpecsSystem Spec
17 Aug 2010   #12

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer

I'd trust buying the OS at Tiger, NewEgg, and places like that. They will stand behind your purchases - and keep a record of what you have purchased and when. That helped me out a couple of times.
My System SpecsSystem Spec
17 Aug 2010   #13


by downloading and burning a ubuntu live cd (or using uNetbootin to install it to a flash drive) you could use gparted to create a new partition, then move your files to it before zeroing the os partition &reinstalling windows, or just use the ubuntu installer to move the files to an external drive without having to install the OS itself.. even if your computer doesn't currently have a working OS on the HDD.. just an option if it comes to that. But if it is an msdn copy of windows, you will have to buy a new key in order to reactivate windows
My System SpecsSystem Spec

17 Aug 2010   #14

Microsoft Community Contributor Award Recipient

Win 10 Pro x64

This might help you How to Tell
My System SpecsSystem Spec
17 Aug 2010   #15

Windows 7 Ultimate 64 - OEM Service Pack 1

How much did you pay for it ? Remember if it sounds to good to be true ........

My System SpecsSystem Spec
17 Aug 2010   #16
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8

Actually he did mutter something about MSDN but I don't know what that meant, and at this point the conversation was getting slightly heated so he wanted to end the call. So does that mean the copy is not genuine? As it did originally validate when I first bought it. Oh God what a nightmare :/
I vaguely remember that there were MSDN licenses with keys valid for a limited time only. I also remember that we had other members that were scammed with those licenses. Maybe someone remembers more details and can fill in the blanks.
Whether your license is such a case, I can, of course, not say. But the fact that the MS guy mentioned it, points into that direction. Maybe you should call them again and explore that question specifically.
Here is a webpage that might be of interest: Genuine Microsoft Software
My System SpecsSystem Spec
18 Aug 2010   #17


Is the black screen letting you into Win7? It should not lock you out until it has offered you ways to make your Win7 Geniune. Being locked out with a suddenly black "non-geniune" desktop is more characteristic of a drive letter slipping during reimage or cloning.

If you are locked out, are you saying that you need to get to the Product Key you backed up to the computer? Your first step should be to try to insert that key and it isn't clear you are doing that, just calling MS to complain about the "non-geniune" message.

If you need to retrieve your files to find the key, you can do this from the install DVD using this method: Copy & Paste - in Windows Recovery Console - Windows 7 Forums.url

If you cannot get to Computer>Properties activation link to try reinserting the key, then try Control-Alt-Delete to open the Task Manager, choose New Task, then try inserting the key and activating using the slmgr commands given here: SLMgr Commands and Options
My System SpecsSystem Spec
18 Aug 2010   #18

windows 7 professional & ultimate 64bit laptops

try this #

1-877-696-7786 for M$
My System SpecsSystem Spec

 Genuine bought OEM now "not genuine"

Thread Tools

Similar help and support threads
Thread Forum
"Windows is not genuine" error, computer extremely slow and freezes
Hello, I could really use some help. Yesterday, I booted up my computer just like any other day, and it took forever to boot up (got stuck at the welcome screen and then at the desktop before the icons and start menu showed up). Within 5 minutes, the computer froze and was completely...
Windows Updates & Activation
How do I stop W7 "calling home" and displaying "not genuine" messages?
MS thinks that one of my PCs is running W7 that's not genuine. It is genuine - at least I bought it from Amazon and paid £141 for it so that - to me - means it's genuine. It may not be but neither Amazon nor MS will take any responsibility for it not being genuine so I've given up with them both. I...
Windows Updates & Activation
Cannot access user accounts after months of "not genuine" windows
Hi, This is my first post... I bought a PC from a website years ago, Cube24/7, in a bit of a rush. The website in retrospect was a bit dodgy, and based on other reviews of the site, I am lucky I got something for my money at all! It was stated to have Windows 7 on it - which turned out to...
Windows Updates & Activation
"Preparing Security Options" message - is it genuine or a virus?
On my laptop the "Preparing Security Options" message is displayed if I press crtl alt del after I logon to Win7, before the desktop is displayed. Please can somebody give a definitive answer if this is a genuine Windows message or the action of a virus. Even MS won't give a definitive answer. ...
System Security
MGADiag report - "This Computer is not running genuine Windows"
Always getting "This Computer is not running genuine Windows" error message. Posted MGADiag report below. Any help would be greatly appreciated. Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE22 Cached...
Windows Updates & Activation
"Build 7601 This copy of Windows is not genuine" Not TTS Error
I've been getting the infamous Build 7601 error every now and then for a few weeks. Normally rebooting solves it, but it seems to have become resistant to that strategy. After running tool MGADiag tool everything seems to be in order. The product key matches the one printed on the laptop. ...
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 06:05.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App