error code when updating windows


  1. Posts : 27
    Windows 7 premium 32 bit
       #1

    error code when updating windows


    It's error code 8024801C. When I tried to update, that's what came up.

    Can someone identify this code?
      My Computer


  2. Posts : 123
    WinXP / Win 7 / Win 8.1 64bit Dual Boot
       #2

    skillboy said:
    It's error code 8024801C. When I tried to update, that's what came up.

    Can someone identify this code?
    Seems like this is an old error code for a virus or malware. You should thoroughly scan your computer for such. Then run your updates.
      My Computer


  3. Posts : 2,528
    Windows 10 Pro x64
       #3

    Actually, that error code is "WU_E_DS_RESETREQUIRED". Generally you don't see this unless the WU datastore is corrupt, or some change was made that requires a reboot to finish. Once you start seeing this, you'll always see this until whatever it is that caused it is dealt with (again, either the WU datastore is corrupt, or you need to reboot - hope it's the latter).
      My Computer


  4. Posts : 27
    Windows 7 premium 32 bit
    Thread Starter
       #4

    Well my I've tried shutting it down manually (I had to cause it kept freezing for a long period of time) and still the error is shone.

    What can I do to view the WU datastore?
      My Computer


  5. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #5

    Here is a fix that I got from Jacee, another member on the site. I've recommended to a few people and even used it on my dads XP computer. It works a lot of the time, but no promises.

    Jacee said:
    Clear your DNS cache and restore MS's original hosts file

    Copy and paste these lines in Note pad.
    @Echo on
    pushd\windows\system32\drivers\etc
    attrib -h -s -r hosts
    echo 127.0.0.1 localhost>HOSTS
    attrib +r +h +s hosts
    popd
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    netsh winsock reset all
    netsh int ip reset all
    shutdown -r -t 1
    del %0

    Save as flush.bat to your desktop. Right click on the .bat file and choose to run as Administrator. Your computer will reboot itself.
      My Computer


  6. Posts : 2,528
    Windows 10 Pro x64
       #6

    skillboy said:
    Well my I've tried shutting it down manually (I had to cause it kept freezing for a long period of time) and still the error is shone.

    What can I do to view the WU datastore?
    If the above doesn't work:
    1. Open services.msc
    2. Double-click the "Windows Update" service
    3. Change the startup type to "Disabled"
    4. Click the "Stop" button to stop the service
    5. Click OK, and close the Services window
    6. Open the %windir%\SoftwareDistribution\DataStore folder
    7. Delete any files and folders inside the DataStore folder (do NOT delete the DataStore folder itself - only the stuff inside it)
    8. REBOOT THE MACHINE


    Now, try windows update again. Note that deleting the contents of the DataStore folder can delete your Windows Update history, but it will not remove the actual updates you've installed (just the history list for reference).
      My Computer


  7. Posts : 27
    Windows 7 premium 32 bit
    Thread Starter
       #7

    I'll try to do what you both said and see what happens
      My Computer


 

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