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Windows 7: Windows Genuine Advantage issues

21 Aug 2010   #1

Windows 7 Ultimate x86 (6.1, Build 7600)
Windows Genuine Advantage issues

Hello again sevenforums.

I'm having some issues with my partners laptop. Her ex-boyfriend upgraded her laptop with an illegal copy of Windows 7, not sure what version.

Now I was unaware of this and updated her system with Windows update, and now I get the WGA notifications after I login and the blank desktop with WGA tray notification bubbles.

My issue is that I cannot undo what has been done to this system and would like to remove WGA from the system.
But first, a few things you need to know.

1. I do not have the original disk to restore her system to Vista, like she had before.
2. We do not have the Internet at our house at this time either.

What I am asking is this. Is it possible to remove WGA from her system completely manually via deleting singular files/folders from the C:/ drive or registry?

I've looked over a few tutorials pertaining to this and they all explain about finding wgalogon.dll from the system32 folder, which I cannot find there, even with hidden folders visible. Nor can I find the wgatray.exe from startup via msconfig.exe.

It would be nice to be able to resolve this, but If you have a strict policy against tech support for illegal copies of Windows products then I completely understand, but I would like a response in any case. :)

Thank you.


My System SpecsSystem Spec
21 Aug 2010   #2

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

I think that I can tell you our policy

We will be very glad to help you remove the WGA by helping you install a legit copy of windows.
No one at this forum will give any alternative advice..
My System SpecsSystem Spec
21 Aug 2010   #3

Windows 7 Ultimate x86 (6.1, Build 7600)

Thank you very much. A responsible answer is all I needed.

Time to get saving then I think.

Thank you.


My System SpecsSystem Spec

21 Aug 2010   #4

Microsoft Windows 10 Professional / Windows 7 Professional

Get a .iso of parted magic and if the ex-boyfriend didnt delete the recovery partition, just change it to "boot" or "active" and restart the computer, let it recover the OS to factory state.
My System SpecsSystem Spec
21 Aug 2010   #5

Windows 10 Pro x64 x3, Ubuntu

If you can please post a screenshot of your system disk management it may be possible to recover to factory condition if the original manufacturer's partition is still present.

this will at least get you back to a legal state and is the only solution we can offer other than purchasing a legitimate copy of win7
My System SpecsSystem Spec

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