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Windows 7: My Windows Update kept failing...

23 Sep 2010   #1

Microsoft Windows 7 Ultimate (x64) Build 7601
My Windows Update kept failing...

Hello again, sorry for the trouble... But, today I decided to totally format my computer all over again. I have formated my PC with Windows 7 Ultimate, 32-bit. Everything was going smoothly... I installed my regular drivers, Acronis, Adobe then I connect to the net to do a Windows Update first... At first, it detected 42 Important Updates and so, I have started updating them but when I have done 'downloading & installing' them, it says that I have 42 failed updates and 1 common error code = 80070002. I restarted my PC and go all over again but the same things happened. So, I went online to Microsoft and search for the answers and use their solutions like;

net stop wuauserv
cd %systemroot%\SoftwareDistribution
ren Download Download.old
net start wuauserv
And I have tried, System Update Readiness Tool for Windows 7
Installed that and tried updating but it's the same things again. Failed updates for all.

But, completely, no luck... So, I would like to ask what is wrong and can anyone help? Sorry and thanks...

My System SpecsSystem Spec
23 Sep 2010   #2

Windows 7 Professional x64 PL

Run this one "MS Fix it" in AGGRESSIVE MODE

You can also disable 3p security software

If nothing help find CheckSur.log file in C:\Windows\logs\CBS folder and attache to post
My System SpecsSystem Spec
23 Sep 2010   #3

Microsoft Windows 7 Ultimate (x64) Build 7601

Hi and thanks for the help. I tried that application there and ran it in Aggressive mode but still, no luck.
I looked for the CheckSUR.log file but mine is in .txt format so, I'm not sure of that helps... Sorry.


Checking System Update Readiness.
Binary Version 6.1.7600.20751
Package Version 9.0
2010-09-23 23:16
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Seconds executed: 267
No errors detected
My System SpecsSystem Spec

23 Sep 2010   #4

Windows 7 Professional x64 PL

No errors in your log

There is also another "MS Fix it" for this error You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services

and additional tip:
do not install all updates at once,split them into small groups (let one group consist with 5 updates) and install only one group at time.
My System SpecsSystem Spec
23 Sep 2010   #5

Microsoft Windows 7 Ultimate (x64) Build 7601

Sorry and thanks for the trouble... I have looked into that site and using that as a last -resort but as of now, I am trying to somethings like...

I splitted the updates into 8 per group and before that, I validate my Windows (not sure if that is any useful)... But, even so, splitting is a wise move. Stupid me and thanks so far!!! Will post results!
My System SpecsSystem Spec
23 Sep 2010   #6

Microsoft Windows 7 Ultimate (x64) Build 7601

Sorry but now it seems to be able to get downloaded and installed but whenever prompted for restarting to complete, I will get Failure configuring windows.

Would it be wise to not to update my Windows? I'm not sure what have I done, I'm using back all the same disc and key for my current PC. Could it be my softwares like Adobe, Acronis or even the drivers (sound, network & display)?

Sorry for my stupidity in my PC.
My System SpecsSystem Spec
23 Sep 2010   #7

Microsoft Community Contributor Award Recipient


I would try formatting again. But this time try installing your antivirus first. It's possible for a computer to get infected within just a minute or two after connecting to the internet. Many people on this forum recommend the free Microsoft Security Essentials.

Once your AV is installed, then try your updates. Don't try to install them all at once. Try installing maybe 5 at a time. After a group of 5 is installed check your computer to make sure it's working. If it is, install the next five. If the computer stops working you'll know it's 1 of the last 5 updates. Use your system restore and then install 1 update at a time until you find the one that's causing you problems.

If you can install all of the updates successfully 5 at a time, then start installing Acronis, Adobe, etc (also one at a time, making sure you have a restore point set for each one.)
My System SpecsSystem Spec
23 Sep 2010   #8

MS Windows 7 Ultimate SP1 64-bit


Just on the wild hope that you have a virus causing your problem, then follow this draconian procedure which has never failed me regarding getting rid of malware.

1. Download MalwareBytes. Malwarebytes Malwarebytes
2. Disconnect from the Internet.
3. Disable your present antivirus software and firewall.
4. Remove your present antivirus software and firewall.
5. Install and run the MalwareBytes Quick Scan (remove any bad guys). 3min 29secs on my laptop.
6. Reconnect to Internet.
7. Update MalwareBytes.
8. Run malwarebytes quick scan again.(remove any bad guys). 3min 38secs on my laptop.
9. Run MalwareBytes full scan. 16min 8secs on my laptop. With large,full disk ~2hours.
A. Disable your present antivirus software and firewall
B. Remove your present antivirus software
C. Download Microsoft Security Essentials.
D. Run Microsoft Security Essentials. Quick Scan - ~8 min on my laptop.
E. Run Microsoft Security Essentials. Full Scan - ~ 1hr 50 min on my laptop.
Now I advise you to uninstall MalwareBytes and only install again when and if you need it.
Why?, you ask. Leaving MalwareBytes installed slowed my system. AutoRuns showed MalwareBytes processes running even after exiting from MalwareBytes.
My System SpecsSystem Spec
24 Sep 2010   #9

Windows 7 Professional x64 PL

Quote   Quote: Originally Posted by 1337 View Post
Could it be my softwares like Adobe, Acronis or even the drivers (sound, network & display)?
Everything is possible -additionally to previous advices -uninstall all 3p security software firewall,antivirus,antispyware (if you have of course),uninstall any Download accelerator if you have,uninstall Acronis too.Have you tried "MS Fix it" from post 4 too?

Try also this tool

(diagnose everything what this tool can.)

Check also all partitions you don't have any hexadecimal folder (the folder name consist with hexadecimal digits) -if you have this folder then delete it.All such kind of folders are directly on partition (not in any folder)
My System SpecsSystem Spec
24 Sep 2010   #10

Windows 7 Professional x64 PL

If still no results...

Run cmd.exe with elevated previlliges (right click on cmd.exe and choose "run as admin") and type:

sfc /scannow

when it finish,find CBS.log file in C:\Windows\Logs\CBS folder and upload on RapidShare: 1-CLICK Web hosting - Easy Filehosting
My System SpecsSystem Spec

 My Windows Update kept failing...

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