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Windows 7: Windows 7 x64 Reboot during Microsoft Update

14 Oct 2010   #1
Hirokotzu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Windows 7 x64 Reboot during Microsoft Update

Ok, so I have another thread for this problem but I still have the problem, thus me creating a new one. I recently upgraded the hardware in my PC and got windows 7 home premium x64. Games run smoothy, everything plays great, except for the fact that every time I try to do microsoft updates, the computer just reboots. I replaced the PSU because people told me that might help, and it did nothing. I ran a 4hr memtest86+ on my 4gigs of DDR3 1333 memory and I got no errors, but it still happens. Do I have to reinstall windows or do you think it's something wrong with the motherboard? I hope not, I mean the only thing that is wrong is the restarts on updates and it also occurs when I install random programs. I just really want to solve this problem, I've spent a ton of money and time trying to fix it


My System SpecsSystem Spec
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14 Oct 2010   #2
Petey7

Windows 7 Professional SP1 64-bit
 
 

Have you tried testing the hard drive. I recommend HD Tune Pro Trial Version. It is free for 30-days, which will be long enough to test the hard drive.

HD Tune website
My System SpecsSystem Spec
14 Oct 2010   #3
Hirokotzu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks, I'm running the Error Scan right now. Thats what I should be running right? The hard drive is a new 750gig seagate I got a few weeks ago from newegg.com. How should I interpret the results?
My System SpecsSystem Spec
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14 Oct 2010   #4
Petey7

Windows 7 Professional SP1 64-bit
 
 

With HD Tune, if there is a problem it will outright tell you that there is a problem. Did the problem start before or after getting the new hard drive?
My System SpecsSystem Spec
14 Oct 2010   #5
Hirokotzu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well the old hard drive was starting to fail, that HD was running windows xp professional. The motherboard was screwed too so we decided to replace everything. The Motherboard, the cpu, the ram, the hard drive, the OS. I also replaced the intel stock heatsink since it didnt keep the CPU cool properly. Later I replaced the PSU because I thought that was causing the problems. The problems have been happing ever since installing windows 7 x64 home premium on the hard drive with all the new hardware. I honestly have no idea what it is. Graphic intense games run with no reboots or errors, It's just windows update consistantly, and random program installs/uninstalls.
My System SpecsSystem Spec
14 Oct 2010   #6
Petey7

Windows 7 Professional SP1 64-bit
 
 

Are those games mostly online games? I wondering if it is a network driver problem.
My System SpecsSystem Spec
14 Oct 2010   #7
Hirokotzu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Yeah, the most graphically intense one is a MMORPG. Do you think a network driver would cause restarts on windows updates?
My System SpecsSystem Spec
14 Oct 2010   #8
Petey7

Windows 7 Professional SP1 64-bit
 
 

Possibly. Can you be more specific about what programs cause the reboots?
My System SpecsSystem Spec
14 Oct 2010   #9
Hirokotzu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well Windows Update causes the reboot everytime. As for programs, I can't remember exactly with which programs it crashed but recently when I was installing League of Legends, it crashed twice before I could install it successfully. I'm sorry, I can't remember much more than that. I updated my network driver btw. Let me try updating again but I doubt that will do it.

Edit: Nope, still restarts during update.
My System SpecsSystem Spec
14 Oct 2010   #10
Petey7

Windows 7 Professional SP1 64-bit
 
 

I got your PM. Any questions are supposed to be placed on your thread. Do not PM members for help. That said...

It sounds like it crashes while making a restore point based on what you have told me here and in your message. To try to fix this, open an elevated command prompt (type cmd in the start menu search bar, right click it, click Run as Administrator) and type SFC /SCANNOW.

SFC is the System File Checker. It will locate corrupted system files and try to repair them. If it says some files could not be fixed, run it again until it fixes everything or cannot fix anymore files. If it cannot fix everything, you will most likely have to do what many call a repair install. Repair Install
My System SpecsSystem Spec
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 Windows 7 x64 Reboot during Microsoft Update




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