Update is not applicable to your computer

Page 3 of 3 FirstFirst 123

  1. Posts : 4
    Windows 7 Enterprise SP1 x64
       #21

    Hey Guys,

    I know this thread is really old, but I am having the same problem as mikeveli20 where I get a msg saying "Update is not applicable to your computer".

    The update i'm trying to run is KB976972, which supposedly would fix a problem I'm having when trying to backup the "data" partition on my computer.

    Attached is the "CheckSUR.log" file I got after running the Readiness tool.

    Can anybody help me with this?
    Update is not applicable to your computer Attached Files
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #22

    R6Addicted said:
    Hey Guys,

    I know this thread is really old, but I am having the same problem as mikeveli20 where I get a msg saying "Update is not applicable to your computer".

    The update i'm trying to run is KB976972, which supposedly would fix a problem I'm having when trying to backup the "data" partition on my computer.

    Attached is the "CheckSUR.log" file I got after running the Readiness tool.

    Can anybody help me with this?
    There is no real problem with your CheckSUR - it's normal for an installation with IE10 installed to show those errors.

    The update you are attempting to install is for Windows 7 RTM - your system is at SP1 level and so almost certainly includes the patch already.

    Please start a new thread of your own in a more appropriate subforum, detailing your system and the exact problems you are having.
      My Computer


  3. Posts : 4
    Windows 7 Enterprise SP1 x64
       #23

    Thanks, NoelDP. Quick question: What kind of system details would be worth to mention?
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #24

    The exact error messages you get, the symptoms, any other errors that appear.
    What is the AV installed? - what other AV's have ever been installed? Have you had any infections?
    etc. etc.
      My Computer


  5. Posts : 1
    Windows 7 Home Premium 64bit.
       #25

    Same problem, thanks.


    Thank you so much!
    Update is not applicable to your computer Attached Files
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #26

    For what?
    Start your OWN new thread, and
    Pleasefollow the WindowsUpdate Posting Instructions and post the requested data there.
      My Computer


 
Page 3 of 3 FirstFirst 123

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:47.
Find Us