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Windows 7: Windows 7 Activation issue

28 Oct 2010   #1
Help Required

Windows 7 Home Premium 64
 
 
Windows 7 Activation issue

I bought a netbook about three weeks ago.

I forgot to activate the windows 7 Starter on it before installing my Windows Home Premium upgrade 64 Bit.

I now cannot activate windows.

If i attempt to activate using the Windows 7 code from the bottom of the netbook it says it is for a different version of Windows.

If i attempt to use the upgrade Windows Key it tells me that it is an upgrade version and so therefore i cannot activate using it.

I tried doing a system restore to the ealiest date avaiable hoping that would be before i upgraded windows but it was after that date.

Anybody got any ideas?


My System SpecsSystem Spec
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28 Oct 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

There should be a DVD or an F key to return to factory settings. (the original OS). Since your computer is new, look it up in your manual.
There is a possiblity, however, that it will not work due to the new install; but try and get back to us.
My System SpecsSystem Spec
28 Oct 2010   #3
LiquidSnak

W7 Professional x64
 
 

Activate windows by phone. Tell the tech about your problem, and they should be able to fix it right up.
My System SpecsSystem Spec
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28 Oct 2010   #4
Tews

64-bit Windows 8.1 Pro
 
 

It came with the Starter version, then you installed Home Premium, so you will need a Home Premium upgrade key to activate it...
My System SpecsSystem Spec
28 Oct 2010   #5
Help Required

Windows 7 Home Premium 64
 
 

richc46: It doesn't have a disk drive, so i cant install via disk, sorry non techy where would i find about the "F key to return to factory settings bit?

LiquidSnak: I tried looking up on MS website and for a phone call or an email it has prices of 46.00, is there a free number? (bearing in mind im in the UK)
My System SpecsSystem Spec
28 Oct 2010   #6
Zeplash

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by LiquidSnak View Post
Activate windows by phone. Tell the tech about your problem, and they should be able to fix it right up.
I think thats your best bet.
My System SpecsSystem Spec
28 Oct 2010   #7
Zeplash

Windows 7 Ultimate 32bit
 
 

Doesn't it give you a toll free number on the activation screen?
My System SpecsSystem Spec
28 Oct 2010   #8
Help Required

Windows 7 Home Premium 64
 
 

Tews: If i attempt to use the upgrade Windows Key it tells me that it is an upgrade version and so therefore i cannot activate using it. It gives me the follwing error message 0xC00af061
My System SpecsSystem Spec
28 Oct 2010   #9
Help Required

Windows 7 Home Premium 64
 
 

Zeplash: I haven't seen anything about a number on the activation screen
My System SpecsSystem Spec
28 Oct 2010   #10
LiquidSnak

W7 Professional x64
 
 

To activate Windows by phone

Click Start, click All Programs and then click Activate Windows.

In Windows Product Activation, select Yes, I want to telephone a customer service representative to activate Windows.

After you select the appropriate location, you are provided with a telephone number and an installation ID that you can give to the customer service representative to complete the activation process.
My System SpecsSystem Spec
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 Windows 7 Activation issue




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