New
#1
Windows 7 Pro will not validate
I purchased an OEM of Windows 7 Professional build 7600 in April from Newegg. The product was activated and valid until 10/26/2010. On the date, I received a splash screen that my product was not valid. I was asked to install some plug-ins, but the software was still did not validate on the WAG site.
I called Microsoft. They assured me that my product key was valid. My system still updates and runs Microsoft Security Essentials. I ran a virus and malware scan and the system is clean. After a return call to MS, the tech generated a new product key and installed it on my system. My product still shows as invalid.
What the heck. Doing some research, no published fix seems to apply. I thought I may have applied an update the rendered my system invalid, but this now seems unlikely since the new product key came directly from Microsoft.
I did not that a exploitation virus, CVE 2008, tried to install on 10/26, but was removed. Would this have caused the problem?
I really do not want to do a reinstall...any help is appreciated.
JTP