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#11
Hello, and welcome to the Seven Forums!
If Gizmo can't fix it, then we may not be able to either, but you can give us a try, if you like! Please create your own thread here: Windows Updates & Activation - Windows 7 Forums
and tell us a bit more about your problem. Have you ever received any error codes? Can you please list them for us? Remember that if one update fails, the whole group fails. Try them individually. If there are specific updates failing, number their KBs. If they all fail, don't bother.
Did the System Update Readiness Tool succeed, or fail (with what error code?)
Navigate to C:\Windows\Logs, and copy the CBS folder to your Desktop. Right click > Send to > Compressed (zipped) folder, and upload it to this forum.
Please put all of this information in your new thread, and not on this thread.
Thanks!
Richard