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Windows 7: "This copy of Windows not genuine" even though it is.

28 Dec 2010   #11
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

If you do

Start CMD then type slmgr /dlv

Do you get a window with at the bottom ?

Remaining Windows rearm count: 3


My System SpecsSystem Spec
.
28 Dec 2010   #12
AveryMaurice

Windows 7 Home Premium
 
 

Nope D:

I've tried running CMD as admin and still no go.
My System SpecsSystem Spec
29 Dec 2010   #13
Brink

64-bit Windows 10 Pro
 
 

Try doing the online validation below to see if it may allow you to activate afterwards.

Genuine Microsoft Software
My System SpecsSystem Spec
.

29 Dec 2010   #14
AveryMaurice

Windows 7 Home Premium
 
 

Unfortunately that still didn't work, this is very strange. Maybe I should ignore it for now? I have no clue how to proceed if I can't even access the registration dialog.
My System SpecsSystem Spec
29 Dec 2010   #15
Brink

64-bit Windows 10 Pro
 
 

What type (ex: OEM or retail) of free Windows 7 upgrade disc is it, and did it come with a valid product key number?

If you boot from it, does it give your the installation screen seen in step 3 here: Clean Install Windows 7 ?


If it does, then start over and install it using one of the options in the tutorial below and see if you are able to activate afterwards.

Clean Install with a Upgrade Windows 7 Version


If not, then you might contact Acer to see what they have to say since they sent you the upgrade disc. They may be able to send or give you a replacement key number.
My System SpecsSystem Spec
29 Dec 2010   #16
Thomas

Windows 7 Home Premium x64 SP1
 
 

Download Microsoft's MGADiag Tool & Save it to your system.
Run it & click the continue button. Wait a few seconds. Then click the Copy button.

Click the # button when replying to this thread and post the results in between the code tags.
My System SpecsSystem Spec
29 Dec 2010   #17
AveryMaurice

Windows 7 Home Premium
 
 

The upgrade disc is only an Acer wizard and must be used in Windows Vista. I did not require a serial with it, I don't think.

Heres the MGADiag results.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-74XYM-BH4JX-XM76F
Windows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=
Windows Product ID: 00359-112-0000007-85432
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {FB91E400-FD0E-4DDD-B69F-B14CCC6E0044}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100618-1621
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Avery Ross\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\sppcomapi.dll[Hr = 0x80070005]
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\en-US\user32.dll.mui[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FB91E400-FD0E-4DDD-B69F-B14CCC6E0044}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XM76F</PKey><PID>00359-112-0000007-85432</PID><PIDType>5</PIDType><SID>S-1-5-21-849331000-891331586-2588387538</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire M3202</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R01-C0</Version><SMBIOSVersion major="2" minor="5"/><Date>20090604000000.000000+000</Date></BIOS><HWID>94B93607018400F2</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000002000
Event Time Stamp: 12:29:2010 00:53
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui


HWID Data-->
HWID Hash Current: QAAAAAIABAABAAIAAQACAAAABQABAAEAeqhENE403rLos9LBEDNU8tYmznAEf96I6kW2N+rc0ikwxeTg5eBqAQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ACRSYS		A c e r 
  FACP			ACRSYS		A c e r 
  HPET			ACRSYS		OEMHPET 
  MCFG			ACRSYS		OEMMCFG 
  SLIC			ACRSYS		ACRPRDCT
  OEMB			ACRSYS		A c e r 
  AWMI			ACRSYS		A c e r 
  SSDT			A M I 		POWERNOW
My System SpecsSystem Spec
29 Dec 2010   #18
Thomas

Windows 7 Home Premium x64 SP1
 
 

You are using the default trial key for Windows 7 Home Premium.
Meaning you did not enter a product key when installing.

The file mismatches are a big worry. It seems that a possible illegal activation crack has been run on your system & Microsoft WAT Update has flagged your system as non-genuine.

Do you have the ask for genuine microsoft software logo showing in your System Properties ?
My System SpecsSystem Spec
29 Dec 2010   #19
drone69

Windows 7 Ultimate x64
 
 

Open a cmd window and type sfc /scannow press return and wait for it to find and fix the altered files. Then you might be able to activate it.
My System SpecsSystem Spec
29 Dec 2010   #20
AveryMaurice

Windows 7 Home Premium
 
 

No, I do not have a Genuine Windows Product logo when I go into my computer properties, but I do have the Acer logo.

I am currently trying what drone69 mentioned, I'll post the results.

Quote   Quote: Originally Posted by Thomas View Post
It seems that a possible illegal activation crack has been run on your system & Microsoft WAT Update has flagged your system as non-genuine.
I have had this problem on a previous installation of Windows 7 and have used an activator to bypass it, but since then I have reformatted and done a legit install. I have no clue why this would be happening.
My System SpecsSystem Spec
Reply

 "This copy of Windows not genuine" even though it is.




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