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Windows 7: windows update fails

09 Jan 2011   #31
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Doesn't take long.
I just ran it myself 12 seconds.


My System SpecsSystem Spec
.
09 Jan 2011   #32
bobmane

MS Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by derekimo View Post
Just a thought here, is windows update service started or running?
yes


Attached Thumbnails
windows update fails-win.jpg  
My System SpecsSystem Spec
09 Jan 2011   #33
bobmane

MS Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Hopalong X View Post
Did you get this window?


yes
My System SpecsSystem Spec
.

09 Jan 2011   #34
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Where is the report?

Run again then click report when done and post it for Jacee please.
It won't tell you or I anything but it may Jacee.

Mike
My System SpecsSystem Spec
09 Jan 2011   #35
Tews

64-bit Windows 8.1 Pro
 
 

It is obvious at this point, that your system is infected, and has been compromised... Forensics is fun if you wish to spend the time with it, but personally, I would never trust a system, if I knew it to be infected... IMO, the only safe road, at this point, is to back up your data, and perform a format/clean install of the OS... That being said, the entire issue could have been resolved in 15 minutes or so, had you made imaging your system a part of your backup policy...
My System SpecsSystem Spec
09 Jan 2011   #36
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Tews

He didn't find anything yet. The pic above is a repost I made not of his system.
My System SpecsSystem Spec
09 Jan 2011   #37
bobmane

MS Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Joules View Post
Quote   Quote: Originally Posted by bobmane View Post
usually info on Microsoft site ends up being useless or really hard to understand. as it is in this case.

at Windows Update error 80072efd

they tell you to add an exception but the instructions are wrong and there is no way to "add"

in Control Panel\All Control Panel Items\Windows Firewall\Allowed Programs









and at

You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates

they talk about a network issue which is a bit far fetched


im sure this is a bug or virus and nothing to do with connection
You have to open up internet explorer options and add these exceptions to your security tab under trusted sites and uncheck the box saying it needs https....cause it doesn't need that to function.








by the way, ie wont even connect to internet...only firefox




but i added and update still will not work
My System SpecsSystem Spec
09 Jan 2011   #38
Tews

64-bit Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by Hopalong X View Post
Tews

He didn't find anything yet. The pic above is a repost I made not of his system.

You must forgive an old man his failing eyes .. , however, I stand by the last part of my post ... restoring an image is far quicker then spending days, in some cases, chasing down a problem like this one..
My System SpecsSystem Spec
09 Jan 2011   #39
bobmane

MS Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Hopalong X View Post
Where is the report?

Run again then click report when done and post it for Jacee please.
It won't tell you or I anything but it may Jacee.

Mike


2011/01/09 07:30:37.0276 TDSS rootkit removing tool 2.4.12.0 Dec 16 2010 09:46:46
2011/01/09 07:30:37.0276 ================================================================================
2011/01/09 07:30:37.0276 SystemInfo:
2011/01/09 07:30:37.0276
2011/01/09 07:30:37.0276 OS Version: 6.1.7600 ServicePack: 0.0
2011/01/09 07:30:37.0276 Product type: Workstation
2011/01/09 07:30:37.0276 ComputerName: W7-PC
2011/01/09 07:30:37.0276 UserName: W7
2011/01/09 07:30:37.0276 Windows directory: C:\Windows
2011/01/09 07:30:37.0276 System windows directory: C:\Windows
2011/01/09 07:30:37.0276 Running under WOW64
2011/01/09 07:30:37.0276 Processor architecture: Intel x64
2011/01/09 07:30:37.0276 Number of processors: 8
2011/01/09 07:30:37.0276 Page size: 0x1000
2011/01/09 07:30:37.0276 Boot type: Normal boot
2011/01/09 07:30:37.0276 ================================================================================
2011/01/09 07:30:37.0276 Utility is running under WOW64
2011/01/09 07:30:55.0778 Initialize success
2011/01/09 07:31:00.0957 ================================================================================
2011/01/09 07:31:00.0957 Scan started
2011/01/09 07:31:00.0957 Mode: Manual;
2011/01/09 07:31:00.0957 ================================================================================
2011/01/09 07:31:05.0996 ================================================================================
2011/01/09 07:31:05.0996 Scan finished
2011/01/09 07:31:05.0996 ================================================================================
My System SpecsSystem Spec
09 Jan 2011   #40
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

This is what the report should look like.

There are several hundred lines between start and stop of scan.

You have two empty lines between Scan- Manual- Empty- Empty- Finish

So the scanner isn't scanning anything.
My System SpecsSystem Spec
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