windows update fails

derekimo said:

Just a thought here, is windows update service started or running?

yes

Hopalong X said:

Did you get this window?

yes

Joules said:

bobmane said:

usually info on Microsoft site ends up being useless or really hard to understand. as it is in this case.

at Windows Update error 80072efd

they tell you to add an exception but the instructions are wrong and there is no way to "add"

• http://*.update.microsoft.com
• https://*.update.microsoft.com
• http://download.windowsupdate.com

in Control Panel\All Control Panel Items\Windows Firewall\Allowed Programs









and at

You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates

they talk about a network issue which is a bit far fetched


im sure this is a bug or virus and nothing to do with connection

You have to open up internet explorer options and add these exceptions to your security tab under trusted sites and uncheck the box saying it needs https....cause it doesn't need that to function.

by the way, ie wont even connect to internet...only firefox




but i added and update still will not work

Hopalong X said:

Where is the report?

Run again then click report when done and post it for Jacee please.
It won't tell you or I anything but it may Jacee.

Mike

2011/01/09 07:30:37.0276 TDSS rootkit removing tool 2.4.12.0 Dec 16 2010 09:46:46
2011/01/09 07:30:37.0276 ================================================================================
2011/01/09 07:30:37.0276 SystemInfo:
2011/01/09 07:30:37.0276
2011/01/09 07:30:37.0276 OS Version: 6.1.7600 ServicePack: 0.0
2011/01/09 07:30:37.0276 Product type: Workstation
2011/01/09 07:30:37.0276 ComputerName: W7-PC
2011/01/09 07:30:37.0276 UserName: W7
2011/01/09 07:30:37.0276 Windows directory: C:\Windows
2011/01/09 07:30:37.0276 System windows directory: C:\Windows
2011/01/09 07:30:37.0276 Running under WOW64
2011/01/09 07:30:37.0276 Processor architecture: Intel x64
2011/01/09 07:30:37.0276 Number of processors: 8
2011/01/09 07:30:37.0276 Page size: 0x1000
2011/01/09 07:30:37.0276 Boot type: Normal boot
2011/01/09 07:30:37.0276 ================================================================================
2011/01/09 07:30:37.0276 Utility is running under WOW64
2011/01/09 07:30:55.0778 Initialize success
2011/01/09 07:31:00.0957 ================================================================================
2011/01/09 07:31:00.0957 Scan started
2011/01/09 07:31:00.0957 Mode: Manual;
2011/01/09 07:31:00.0957 ================================================================================
2011/01/09 07:31:05.0996 ================================================================================
2011/01/09 07:31:05.0996 Scan finished
2011/01/09 07:31:05.0996 ================================================================================