windows update fails

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  1. Posts : 58
    MS Windows 7 Ultimate 64-bit
       #1

    windows update fails


    windows update fails on every attempt. any way to fix it?
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    This will show you how to reset Windows Update view update history, and how to reset and reregister Windows Update Components if you are having a problem updating with Windows Update.

    Windows Update - Reset
      My Computer


  3. Posts : 58
    MS Windows 7 Ultimate 64-bit
    Thread Starter
       #3

    ran option one.

    verified it did reset

    still wont update (Windows Update error 80072efd)
      My Computer


  4. Posts : 6,349
    Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
       #4

    What update is causing the problem?

    Sometimes a direct download of the update will work instead of using the updater.

    Usually it will have a KBxxxxx. With the KB number I can find a link to MS to directly download or you can.
    Either way.
    Mike
      My Computer


  5. Posts : 17,322
    Win 10 Pro x64
       #5

    How about option two?
      My Computer


  6. Posts : 6,349
    Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
       #6

    +1

    Good idea Derek.
      My Computer


  7. Posts : 58
    MS Windows 7 Ultimate 64-bit
    Thread Starter
       #7

    re-ran option one > ran option two

    verified it did reset > restart computer

    still wont update. now it wont even finish searching for updates (

    Windows Update error 80072efd
      My Computer


  8. Posts : 6,349
    Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
       #8

    Something to read and make sure of on your end.
    Windows Update error 80072efd

    Will look for added info if the above is not a problem.

    Mike


    Similar to above but has Resolution section towards bottom of page to try different things.
    http://support.microsoft.com/kb/836941

    Also has an Advanced Trouble shooting just below Resolution section. I'm not sure if or how much it may help.
      My Computer


  9. Posts : 58
    MS Windows 7 Ultimate 64-bit
    Thread Starter
       #9

    usually info on Microsoft site ends up being useless or really hard to understand. as it is in this case.

    at Windows Update error 80072efd

    they tell you to add an exception but the instructions are wrong and there is no way to "add"



    in Control Panel\All Control Panel Items\Windows Firewall\Allowed Programs


    and at

    You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates

    they talk about a network issue which is a bit far fetched


    im sure this is a bug or virus and nothing to do with connection
      My Computer


  10. Posts : 6,349
    Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
       #10

    It was what I could find. I figured it was a waste but worth a look.
    I did post this as a disclaimer! I'm not sure if or how much it may help.

    You may want to have the mods move the thread to Windows Updates section.
    Niemiro is the resident expert on such things. He will definitely see it over there.

    Click the red triangle in the corner of a post and say please move to Windows update. They will move it then.
    Last I checked Niemiro wasn't on line but he should be popping in sometime.

    Mike
      My Computer


 
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