Can't boot after recent windows update

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  1. Posts : 13
    Windows 7 Ultimate
       #1

    Can't boot after recent windows update


    So today windows update notified me of some new updates (about 30mb or so) and like I normally do I installed them. However, upon restarting the computer,it just got stuck at the Starting Windows boot screen. However, the animation with the colourful windows logo DID NOT show up, it was simply a black screen with the two words: Starting Windows.

    I have tried the startup repair tool - nothing. Chkdsk found no errors as well. When I tried to system restore, I could see a list of previous restores, but each one of them gives me an error at the end of the restore. If needed I can post the error code and the error messages if there are any. I have also tried going into safe mode, but it just hangs at the screen where it says "Loading windows files" at the top.

    I highly suspect that the recent batch of updates is the culprit, since this failure to boot rose right after I installed them. Luckily I can access all the files when I plug the HDD into a different computer, so I have been able to backup my important files. Can anybody suggest any other methods whereby I can rollback the recent updates I installed? Unfortunately I do not have a windows backup (totally my fault). If not, I guess a fresh install would be my last resort.
      My Computer


  2. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #2

    Try the system restore and startup repair from a win7 install dvd.

    What are the system recovery options in Windows 7?

    if you dont have a win7 dvd, you can do the same from a system repair disk.

    System Repair Disc - Create

    Another option is to fix startup by rebuilding bcd or the bootsect command.

    How to Solve BCD Corruption in Windows 7 - Windows Data Recovery Software

    How to repair MBR on Windows 7 | eHow.com
      My Computer


  3. Posts : 2
    Windows 7 Professional
       #3

    I have got the same issue! A few hours ago I normally updated Windows and restart computer as notified and requested, then the computer cannot boot?? There are 2 notifications on Window boot screen: Start-up repair and Start windows normally.

    I even tried start up repair, system restore8 (to the time before this update) in win7 dvd, chkdsk, boot to safe mode but all do not work. Now I have to use Mini xp to rescure private data and Norton ghost to back up Windows.

    Agreed with sanghai, I believe this problem caused by recent Updates since we got same situation!!
      My Computer


  4. Posts : 11,408
    ME/XP/Vista/Win7
       #4

    Startup Repair
    Note: You may need to do startup repair 3 to 4 times.
    Startup Repair - Run 3 Separate Times

    System Repair Disc - Create
      My Computer


  5. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #5

    If anyone else has this problem the first thing to do is go into safe mode ,then device manager, network adaptors ,highlight any device close device manager then restart windows I cannot tell you why this works but it does I have fixed 5 different comps for friends this way All after patch Tuesday this month and last
      My Computer


  6. Posts : 2
    Windows 7 Professional
       #6

    Note: You may need to do startup repair 3 to 4 times.
    I did startup repairs more than 4 times, but always got the notification: Startup repair cannot repair this computer automatically.

    If anyone else has this problem the first thing to do is go into safe mode ,then device manager, network adaptors ,highlight any device close device manager then restart windows I cannot tell you why this works but it does I have fixed 5 different comps for friends this way All after patch Tuesday this month and last
    I did try boot to Safe mode many times, but it loaded some files then hang up and computer restart
      My Computer


  7. Posts : 306
    Windows 7 Home Premium x64
       #7

    I have a friend that has the exact same thing happening with her XP machine. Same exact symptoms. She said that she got the update message, restarted her pc and then lock up at the Windows XP graphic. She can start in safe mode fine though. Definately something was put out corrupt.
      My Computer


  8. Posts : 306
    Windows 7 Home Premium x64
       #8

    Found some other threads with people stating the same issues.

    windows 7 - problem
    https://www.sevenforums.com/crashes-d...ml#post1237555
      My Computer


  9. Posts : 13
    Windows 7 Ultimate
    Thread Starter
       #9

    I tried to system repair numerous times with no success.

    I tried to repair the MBR and BCD and it still won't boot.

    I can't get into safe mode, screen is just stuck at "Windows Loading Files"

    I might just have to bite the bullet and do a reformat and a clean install....
      My Computer


  10. Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       #10

    Hello Sanghai,

    If you decide to reinstall, then you might consider doing a custom install if you have data on the drive that you wish to try and save.

    It's like a clean install except that it will copy your current installation into a C:\Windows.old folder during the new installation. After the installation is finished, you will be able to copy the contents of the C:\Windows.old folder back into the new installation. When finishe, you can delete the C:\Windows.old folder to regain the HDD space used by it.

    Hope this helps,
    Shawn
      My Computer


 
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