New
#1
Product Key Question
hey guys,
So this isn't exactly a Win7 question. More of a general MS question.
My friend's computer completely when to pot and so she asked me to fix it. the thing wouldn't boot (even in safe mode) so I borrowed an XP installation disc from a friend and reinstalled the OS.
The lapop is an HP and has the product key on the bottom. But when I entered this key to register the OS, it said it was invalid / typed in wrong. I did the phone registration but the "installation id" that I got and gave to the rep was no good either. I got transferred around but then the call got dropped before there was a resolution. I wanted to check with you guys first before I called again (given how long it takes to make any progress with ms support.