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Windows 7: SP1 fails to install - code 80004005

24 Feb 2011   #11
cartel

Windows 7 SP1 Ultimate 64bit
 
 

run sfc /scannow

If it doesn't say "did not find any integrity violation" the SP1 wont install.


My System SpecsSystem Spec
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25 Feb 2011   #12
rfmn482

Windows 7 Ultimate
 
 

Have tried all suggestions on this Forum without success. Have run SFC and received no messages on screen. e.g., "Did not find any integrity violation". Surely this is good news, no!.

The Internet is growing larger by the hour in respect of this problem. Surely Microsoft must take some responsibility and should come up with a quick 'fix'. do they already know about it?.

Having done a fresh install of Windows 7 in mid December I am reluctant to do so again. Would a repair install do the trick?, comments on this welcome.

Have been informed today by two friends that they have the same problem, since I alerted them to the download I feel guilty.
My System SpecsSystem Spec
25 Feb 2011   #13
Corrine

Windows 7 & Windows Vista Ultimate
 
 

Quote   Quote: Originally Posted by chaoticyeshua View Post
I also found out late last night that my wife's PC is doing the same thing. She also has the Windows Mail hack. I'm really thinking this is the cause, I just don't know how to reverse it. Restoring the files from a PC that does not have the hack and running sfc /scannow does not resolve the issue.
Hi, chaoticyeshua.

Based on the topic linked below, it appears that your initial reaction regarding the Windows Mail hack may have been correct. The instructions Cari received are as follows:
Quote:

Have you removed/Replaced the WindowsMail from Windows7 with the Vista files to get it working again?

Please start the command prompt (cmd.exe) with admin rights [1] and run sfc [2]:

sfc.exe /scannow

Is it able to find and repair broken files (create the txt file shown under [2] and look if all files are restored)? If not, replace the DLL with the file from your DVD [3].

best regards
André

[1]
http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrator-access-token
[2]
http://support.microsoft.com/kb/929833
[3]
http://blog.nirsoft.net/2009/09/17/how-to-extract-missing-system-files-from-the-dvd-of-windows-7vista/
Apparently the correct version of msoe.dll is dated 7/13/2009.

Cari's topic: SP1 won't install, Error Code 80004005
My System SpecsSystem Spec
.

27 Feb 2011   #14
rfmn482

Windows 7 Ultimate
 
 

Just reporting back to say that I have now managed to install SP1. In the end I did a repair-install of Windows 7 and then installed the Service Pack. This all took a long time (over two hours) but I had spent much more than that trying other 'fixes'. Hope this helps others with the same problem.
Thanks again for all the 'support'.
My System SpecsSystem Spec
27 Feb 2011   #15
Corrine

Windows 7 & Windows Vista Ultimate
 
 

Thanks for getting back to us, rfmn482.
My System SpecsSystem Spec
02 May 2011   #16
csadoian

Windows 7 32 bit
 
 

Windows 7 SP1 will not install if you have reinstated Windows Mail. If you try to install SP1 it will return error 80004005. You can, however, work around this problem by temporarily making a couple of changes to the Windows registry and restoring a .dll file. After SP1 is installed you can reverse these changes so Windows Mail will still work.

This WORKED FOR ME, but your mileage may vary.

First, this workaround assumes you have made the changes to reinstate Windows Mail which involve running the registry patch WinMailEdit.reg and substituting the VISTA msoe.dll file for the Windows 7 .dll. Instructions for doing this are found on this site and in several places on the web.

Go to "%ProgramFiles%\Windows Mail\" folder and temporarily rename the modified msoe.dll file to msoe.dll.new. If you saved the original Windows 7 msoe.dll file when you made the modification you can rename or copy it back to this folder. In my case I had renamed the original file to msoe.dll.org so I just renamed it to msoe.dll. If Windows 7 will not let you access one or both of these files you will need to "take ownership" of these files (again, instructions for doing this are found on this site and on the web).

After you have done this you will need to run this registry patch:

------------------------------------
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-mail-core-dll_31bf3856ad364e35_none_67a2bdecbd5f60de] @="6.1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-mail-core-dll_31bf3856ad364e35_none_67a2bdecbd5f60de\6.1] "6.1.7600.16385"=hex:01 @="6.1.7600.16385" Windows Registry Editor Version 5.00

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-mail-core.resources_31bf3856ad364e35_en-us_2a7b5bdc414aa532] @="6.1"

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-mail-core.resources_31bf3856ad364e35_en-us_2a7b5bdc414aa532\6.1] "6.1.7600.16385"=hex:01 @="6.1.7600.16385" Windows Registry Editor Version 5.00

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-mail-core_31bf3856ad364e35_none_b3e2f0d65cd51bcf] @="6.1"

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-mail-core_31bf3856ad364e35_none_b3e2f0d65cd51bcf\6.1] "6.1.7600.16385"=hex:01 @="6.1.7600.16385"
---------------------------------
After you do this, restart you computer, then install SP1. SP1 should install without any errors. Restart your computer to complete the update process.

You then need to undo the changes you made so Windows Mail will work. Go back to the "%ProgramFiles%\Windows Mail\" folder and rename the msoe.dll to msoe.dll.org. Because SP1 replaced this file (which is why you get an error 80004005 because SP1 sees a Vista msoe.dll) during the update you will almost certainly need to TAKE OWNERSHIP of the file to rename it. After you have renamed it you then need to then rename the msoe.dll.new (the Vista msoe.dll) to msoe.dll.

Then run this Registry patch to reverse the changes in the registry:

------------------------------------
Windows Registry Editor Version 5.00

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-mail-core-dll_31bf3856ad364e35_none_67a2bdecbd5f60de] @="6.1"

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-mail-core-dll_31bf3856ad364e35_none_67a2bdecbd5f60de\6.1] "6.1.7600.16385"=hex:01 @="6.1.7600.16385" Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-mail-core.resources_31bf3856ad364e35_en-us_2a7b5bdc414aa532] @="6.1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-mail-core.resources_31bf3856ad364e35_en-us_2a7b5bdc414aa532\6.1] "6.1.7600.16385"=hex:01 @="6.1.7600.16385" Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-mail-core_31bf3856ad364e35_none_b3e2f0d65cd51bcf] @="6.1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-mail-core_31bf3856ad364e35_none_b3e2f0d65cd51bcf\6.1] "6.1.7600.16385"=hex:01 @="6.1.7600.16385"
---------------------------------

Restart your computer and Windows Mail should work as it did before installing SP1.

Chuck
My System SpecsSystem Spec
08 Jul 2011   #17
Bart2010

Windows 7 Home Premium 64 bit
 
 

Hi Chuck, I am having this exact problem and have not been able to solve it. I have seen many suggestions posted online but yours is a new one. Did anyone try this and did it work for them? I'm just so sick of trying things (a lot of them time consuming) that don't work but if it worked for anyone else I'll give it a go.

BTW running SFC seemed to "undo" the mail hack (re-install the original msoe.dll file) anyway...? However running SFC did not enable the service pack to install for me.
My System SpecsSystem Spec
08 Jul 2011   #18
csadoian

Windows 7 32 bit
 
 

Have you done the "mail hack" to your system? If you have, the fix I have outlined will almost certainly allow SP1 to be installed. If you haven't done the hack then your problem lies elsewhere.

Note that SFC will restore msoe.dll, but it will not restore the registry entries. SP1 checks these, too.

I would advise you to do a restore point first, then reverse the Windows Mail hack as outlined in my post. Reboot and then install SP1. If it still doesn't work then just do a system restore and no harm done other than wasted time.

Chuck

Quote   Quote: Originally Posted by Bart2010 View Post
Hi Chuck, I am having this exact problem and have not been able to solve it. I have seen many suggestions posted online but yours is a new one. Did anyone try this and did it work for them? I'm just so sick of trying things (a lot of them time consuming) that don't work but if it worked for anyone else I'll give it a go.

BTW running SFC seemed to "undo" the mail hack (re-install the original msoe.dll file) anyway...? However running SFC did not enable the service pack to install for me.
My System SpecsSystem Spec
08 Jul 2011   #19
Bart2010

Windows 7 Home Premium 64 bit
 
 

Thanks for the reply. I had done the Windows Mail hack which was the problem. In the end I found this post by Gobbledegeek https://www.sevenforums.com/1264388-post958.html, followed the steps exactly and it worked. It seems there are many possible causes to the problem and a lot of solutions- I'm glad I found one that worked in the end. Cheers!
My System SpecsSystem Spec
09 Jul 2011   #20
csadoian

Windows 7 32 bit
 
 

Thanks for the alternate solution. I don't know if it would have worked in my case, but it is certainly easy enough to try. I'll add it to my "database" of workarounds

Quote   Quote: Originally Posted by Bart2010 View Post
Thanks for the reply. I had done the Windows Mail hack which was the problem. In the end I found this post by Gobbledegeek https://www.sevenforums.com/1264388-post958.html, followed the steps exactly and it worked. It seems there are many possible causes to the problem and a lot of solutions- I'm glad I found one that worked in the end. Cheers!
My System SpecsSystem Spec
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 SP1 fails to install - code 80004005




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