Solved SP1 fails to...download!?!?!?

huiijuy

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I've tried it many times on 3 different computers. I have tried using Windows Update to install SP1, but when it gets to 24% it stops and then says it fails and I need to try again. Error code 8E5E03FA. When I "Get help with this error" and run the troubleshooter, it says it fixes a problem with Windows Update. I rerun WU, and it fails at 24% again. has anyone seen this?

Matt
 

My Computer My Computer

At a glance

Windows 7 x64
OS
Windows 7 x64

My Computer My Computer

At a glance

Microsoft Windows 10 Professional / Windows 7...Intel i5-357016GB DDR3AMD Radeon HD 7850 2GB
Computer type
PC/Desktop
OS
Microsoft Windows 10 Professional / Windows 7 Professional
CPU
Intel i5-3570
Motherboard
Lenovo Mahobay
Memory
16GB DDR3
Graphics Card(s)
AMD Radeon HD 7850 2GB
Sound Card
(1) Realtek HD Audio (2) AMD HD Audio
Monitor(s) Displays
LG LS192WS
Screen Resolution
1440 x 900 @ 32bit color
Hard Drives
(1) SUV300S37A/120G (2) ST3500413AS SATA Disk Device AHCI mode enabled.
PSU
Corsair HX620
Case
Thermaltake V4 Black Edition
Cooling
Cooler Master Hyper 212 + Artic Silver 5 on CPU/GPU
Keyboard
Dell SK-8115
Mouse
Razer Copperhead with MAPED mat (awesome!)
Internet Speed
100 Mbps up/down
Browser
Chrome
No luck...
 

My Computer My Computer

At a glance

Windows 7 x64
OS
Windows 7 x64
No luck...

See here: http://www.sevenforums.com/windows-updates-activation/146486-wu-reset-reregister-bat-works-x64.html

I didn't get any error code, but the D/L seemed to hang FOREVER, especially on my laptop (Win7/32). I tried all the recommended MS troubleshooting, to no avail. Never even got to the install step.

What eventually worked was running Shawn's bat file to reset and re-register WU:
http://www.sevenforums.com/tutorials/91738-windows-update-reset.html
(Option #2 worked like a champ) (On my Win7/64 desktop, everything went fine.)

I think -- from a home user perspective -- after a point of trying repeated d/l and installs, I think WU just gets corrupted enough that it needs to be tidied up.

See if Shawn's fix works?
 

My Computer My Computer

At a glance

OEM Windows 7 Ult (x64) SP1Intel Core-i7 3770 @ 3.4 GHz16 GB DDR3 SDRAM @ 1333 MHzNVidia GeForce GT620 1 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8500
OS
OEM Windows 7 Ult (x64) SP1
CPU
Intel Core-i7 3770 @ 3.4 GHz
Motherboard
"Dell" branded
Memory
16 GB DDR3 SDRAM @ 1333 MHz
Graphics Card(s)
NVidia GeForce GT620 1 GB
Sound Card
THX TruStudio PC
Monitor(s) Displays
Dell U2410 Full HD
Hard Drives
2.0 TB SATA2 @ 7200 RPM
PSU
350W
Keyboard
MS 4000 Ergon - Wired
Mouse
Logitech Anywhere MX
Internet Speed
Cable HSI w/Turbo (router)
Antivirus
KIS-MBAM Premium-MBAE Premium
Browser
Fx (current version); IE
Other Info
And a Win7/64 Pro laptop; And a Win10/64 Pro desktop.
(Edit Note: I see MoxieMomma replied while I was outside with the dogs. :) )

Hi, muffiin.

Since the Microsoft Fixit to reset the Windows Update components did not work, try this for Error code 8E5E03FA:

  1. Go to Start and type services.msc in the search box and press Enter.
  2. In the Windows Services dialog, scroll down to the Windows Update service.
  3. Right-click on the Windows Update service and choose Stop.
  4. Go to the C:\Windows\SoftwareDistribution\ folder and delete all the files and folders inside it.
  5. Return to the Services dialog and right-click on the Windows Update service and choose Start.
Check Windows Update. First install any Important updates that may be offered and restart the computer. Check again for Service Pack 1.

If no joy, do the following:

  1. Click on Start > Programs > Accessories, and right-click on Command Prompt.
  2. Choose Run As and select an Administrator account.
  3. At the command prompt, type net stop cryptsvc and wait for the service to stop.
  4. Type CD\ and press Enter.
  5. Type CD windows\system32 and press Enter.
  6. Type ren catroot2 catroot3 and press Enter.

(Note: If you get an Access is Denied error when trying to delete catroot2, close the Command Prompt window restart the process but be sure to run the command prompt as an Administrator.)

Check Windows Update. First install any Important updates that may be offered and restart the computer. Check again for Service Pack 1.

Let us know how you make out.
 

My Computer My Computer

At a glance

Windows 7 & Windows Vista Ultimate
OS
Windows 7 & Windows Vista Ultimate
Thanks MoxieMomma and Corrine. I needed a combination of the two to finally get it to work. But a few tries, restarts, and a BSOD later, it finally downloaded and installed.
 

My Computer My Computer

At a glance

Windows 7 x64
OS
Windows 7 x64
@Muffin: Great!

@Corrine: Thanks for the expert assistance!
 

My Computer My Computer

At a glance

OEM Windows 7 Ult (x64) SP1Intel Core-i7 3770 @ 3.4 GHz16 GB DDR3 SDRAM @ 1333 MHzNVidia GeForce GT620 1 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8500
OS
OEM Windows 7 Ult (x64) SP1
CPU
Intel Core-i7 3770 @ 3.4 GHz
Motherboard
"Dell" branded
Memory
16 GB DDR3 SDRAM @ 1333 MHz
Graphics Card(s)
NVidia GeForce GT620 1 GB
Sound Card
THX TruStudio PC
Monitor(s) Displays
Dell U2410 Full HD
Hard Drives
2.0 TB SATA2 @ 7200 RPM
PSU
350W
Keyboard
MS 4000 Ergon - Wired
Mouse
Logitech Anywhere MX
Internet Speed
Cable HSI w/Turbo (router)
Antivirus
KIS-MBAM Premium-MBAE Premium
Browser
Fx (current version); IE
Other Info
And a Win7/64 Pro laptop; And a Win10/64 Pro desktop.
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