Error Code 800736B3 on SP1 Update

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  1. Posts : 249
    Windows 7 Professional 64 Bit SP1
       #1

    Error Code 800736B3 on SP1 Update


    I have lurked in this forum in the past - always finding answers. Thanks to all the experts contributing to this forum.

    This time I joined so I could post, as I have been unable to find a solution to my problem.

    I can install all updates except for SP1. I keep getting error 800736B3.

    I ran the Update Troubleshooter, which claims to have repaired Win Update components - still same error.

    I then successfully ran the hotfix KB947821. The same error occurs.

    I ran sfc /scannow & no integrity violations were found.

    I also tried again after a clean boot - same error.

    I don't have a clue as to what to try now. Any suggestions?
      My Computer


  2. Nem
    Posts : 375
    Win7 Home Premium x64 SP1, Archlinux x86_64. Elementary Luna
       #2

    Try reading here

    Hopefully stuff in there will help.
      My Computer


  3. Posts : 249
    Windows 7 Professional 64 Bit SP1
    Thread Starter
       #3

    Thanks, Nem, but they suggest all the things I've already listed/tried in my post.
      My Computer


  4. Posts : 2,303
    Windows 7 & Windows Vista Ultimate
       #4

    Hi, TBoyd.

    I don't believe that the Update Troubleshooter is quite the same as the Microsoft Fixit to reset the Windows Update components. I suggest you give that a try.

    Make sure your computer is malware free. If you are on a laptop, be connected to an electric outlet, not wireless. Temporarily disable your firewall, antivirus and other security software.
      My Computer


  5. Posts : 249
    Windows 7 Professional 64 Bit SP1
    Thread Starter
       #5

    Corrine said:
    Hi, TBoyd.

    I don't believe that the Update Troubleshooter is quite the same as the Microsoft Fixit to reset the Windows Update components. I suggest you give that a try.

    Make sure your computer is malware free. If you are on a laptop, be connected to an electric outlet, not wireless. Temporarily disable your firewall, antivirus and other security software.
    PC is malware free. I'm only running MS Security Essentials & all is OK. I already installed SP1 on my laptop & had no problems.

    I finally downloaded the huge SP1 exe file from MS & attempted a manual install (ran as admin). It went about 60% of the way & then got an "Installation was not successful" message - prompting me to install the "check for system update readiness" tool - KB947821. I did that & the install was successful for KB947821.

    I then tried installing SP1 again & got the same message. Both failed instances came up with a new error code - 0x800f081f

    I am really tired of dealing with this. I've always kept my PC in top condition & all other updates have installed with no problem.
      My Computer


  6. Posts : 2,303
    Windows 7 & Windows Vista Ultimate
       #6

    Hi, TBoyd.

    Have you used vLite or a similar program in the past? That program resulted in the 0x800f081f error with Windows Vista SPs and is also mentioned as an issue with Windows 7 SP1. See You do not have the option of downloading Windows 7 SP1 when you use Windows Update to check for updates
      My Computer


  7. Posts : 249
    Windows 7 Professional 64 Bit SP1
    Thread Starter
       #7

    Another interesting note....


    Corrine said:
    Hi, TBoyd.

    Have you used vLite or a similar program in the past? That program resulted in the 0x800f081f error with Windows Vista SPs and is also mentioned as an issue with Windows 7 SP1. See You do not have the option of downloading Windows 7 SP1 when you use Windows Update to check for updates
    Hi Corrine

    I've never used vLite. I do have the option of downloading SP1 when checking for updates. It always remains at 0%. That's why I tried the manual install from MS.

    (I just edited & deleted my comment in this post that SP1 was successful on Win7 32 bit running on a virtual disc on the same PC. I was wrong - It was unsuccessful with the same error.)

    Has anyone out there with a virtual disc on their PC had success installing SP1? I wonder if that has anything to do with the problem.
    Last edited by TBoyd; 25 Feb 2011 at 14:47. Reason: Made an error
      My Computer


  8. Posts : 2,303
    Windows 7 & Windows Vista Ultimate
       #8

    I did see something on virtual disc when I was researching another problem. Let me see if I can find it again.
      My Computer


  9. Posts : 2,303
    Windows 7 & Windows Vista Ultimate
       #9

    Hi, TBoyd.

    I've had so many topics open, I wasn't certain I could locate the discussion I saw earlier today. Here is the solution posted for VirtualPC install error:

    Option 1
    Windows 7 is hard coded to allow 14 filter drivers, but the following registry sets the limit to 8 by default. You can adjust the amount up to 14 or delete this key and it will be set to max of 14.
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\MaxNumFilters
    Option 2
    Remove some filter driver from nacpl.cpl --> Chose network Properties --> Select and filter --> Uninstall
    **Note** Not all networking filters are listed under nacpl.cpl, so application may need to be completely uninstalled (i.e. personal firewalls)
    From Cannot Install SP1 0x80004005 - E_FAIL
      My Computer


  10. Posts : 249
    Windows 7 Professional 64 Bit SP1
    Thread Starter
       #10

    Gave it a try....


    Corrine said:
    Hi, TBoyd.

    I've had so many topics open, I wasn't certain I could locate the discussion I saw earlier today. Here is the solution posted for VirtualPC install error:

    Option 1
    Windows 7 is hard coded to allow 14 filter drivers, but the following registry sets the limit to 8 by default. You can adjust the amount up to 14 or delete this key and it will be set to max of 14.
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\MaxNumFilters
    Option 2
    Remove some filter driver from nacpl.cpl --> Chose network Properties --> Select and filter --> Uninstall
    **Note** Not all networking filters are listed under nacpl.cpl, so application may need to be completely uninstalled (i.e. personal firewalls)
    From Cannot Install SP1 0x80004005 - E_FAIL
    Thanks, Corrine.

    I changed the MaxNumFilters value to 14, but still no go.

    I finally emailed MS Support for the first time in years. Just to recap, here is the body of my email to them:

    "I have been trying for 3 days to install SP1. It appears in my available updates. All other updates install EXCEPT SP1. The download never goes further than 0% & I get error code 800736B3 every time. I ran the Win Update Troubleshooter & it claims to have repaired WinUpdate components. I re-checked for updates & attempted again - I still get the same error. After more research, I downloaded & successfully installed the hotfix KB947821, but I STILL have the same problem.

    I then downloaded the SP1 from Microsoft's site (windows6.1-KB976932-X64.exe) and ran as administrator. The installation progresses for about 15 minutes & then I get a message box stating "Installation was not successful", and suggests that I run the KB947821 hotfix - Which I have run MANY times & it was successfully installed. The "Installation not successful" message also has a NEW error code - 0x800f081f. I searched MS for this error code & have found NOTHING.

    My Win7 Pro 64 bit OS has been stable & have had no problems with any other updates. I have THOROUGHLY researched this problem & posted in MS Community - but no answers. Now I am going to the SOURCE for the answer. I have a feeling that if I just ignore this huge update, I will miss out on future updates from MS.

    PLEASE - I need a valid solution & no "canned responses" referring me to proposed solutions on the MS website, as I have explored your site for answers, but have come up empty. If there is an answer to my specific problem on your site, it has been well-hidden!

    Please take time to read the details of my problem carefully. I am looking to you to give me an answer & please don't tell me I have to perform a re-install!"

    I can't wait to read their reply! This should be good. I'll have to post it when it comes in.
      My Computer


 
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