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Windows 7: Problem child

24 Feb 2011   #1

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
Problem child

Have downloaded SP1 onto my own two machines no problems.

Now please bear with me as it does need some background.

A friend (who doesn't have a great deal of disposable income) has bought a second hand NEC Versa for one of his children for school that I can see was originally loaded with Vista and then either upgraded or formatted and loaded with 7 Home Premium.
He asked me (he is not savvy at all - not that I am much myself but...) if I could put a disk in to scan for a virus which they thought was stopping them from opening IE. However I accessed it with no difficulty using the dongle and my own router access.

On closer inspection I found no security on this machine except for Defender - however the firewall was not enabled. So I promptly put on MSE and enabled the firewall for him as it was open to all - for starters. Have done all the dffinitions for MSE and scanned - nothing found.

I checked the Windows updates and found the usual Defender and 7 for x64 systems updates, and that the SP1 and Windows Essentials were ready to go.

The SP1 was attempted 5 times and all failed giving an error WindowsUpdate FFFFFFFE & WindowsUpdate_dt000.

I went through the troubleshooter and eventually it said "fixed" only to find that the download still failed.

Now I even tried adding some ready Boost as there is just 2Gb RAM internally to see if that made any difference but no go.

Machine has an Intel Pentium dual core T2330 @ 1.6Ghz 120Gb HDD 2Gb RAM an HL-DT-ST DVDRAM ATA optical and not a great deal of apps / programs on it.

It's reasonably slow by todays stuff but acceptable.

I have probably left out some details that may be needed to sort this out so please let me know what they are.

But this problem with the SP1 for 7 is beyond me / us so any help / advice / solutions would be so appreciated.

My System SpecsSystem Spec
27 Mar 2011   #2

ultimate 64 bit
"WindowsUpdate_FFFFFFFE" "WindowsUpdate_dt000"

Same problem. Tried three different malware/antivirus/firewall products. No infection but still wont load sp1.

Difference would be top end machine. Also would like help as I really hate the idea of a windows 7 reintstall as the system is relatively mature (the updates will be a killer)
My System SpecsSystem Spec
27 Mar 2011   #3

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
Hiyya Att

Hiyya attalus I'm almost sure - never guaranteed these days but I eventually found a rootkit with Kaspersky's TDDS Killer - got rid of it and bingo in went SP1.

I also had trouble with my own machine as well and the problem turned out to be I needed to download the System Update Readines Tool from M$

- Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2 I picked out the 7th box down (there are several choices) for 64 based systems of 7 and after that zero problems.
Mate worth a try cos a reinstall as you said isn't a pretty sight eh??
My System SpecsSystem Spec

29 Mar 2011   #4

ultimate 64 bit
Problem fixed

Dude thanks.

Three separate security programs (including microsofts) no joy. Root kit provided found an embedded issue removed and SP1 installed. Thanks for the assistance.
My System SpecsSystem Spec
29 Mar 2011   #5

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
No worries

Hiyya attalus Glad it's sorted and just as a matter of course I think everyone will tell you to not run any more than one security suite at a time - thats if you are you just needs a good one only. Lots of good advice in here on that matter.

I always pay for mine (Kaspersky ISS 2011) - it works out at a about $17 a year (3 machine 2 years) - now thats less than a packet of smokes - out here anyway. It's a thing of priorities really for something that can wreck your life or state of mind lol!!

The freebie folks get a bit carried away in my mind - almost obssessive like a cat or dog chasing it's tail - mate a waste of computing time and cheapskating cos the dog or cat very rarely in my mind catch it's tail!!

The only freebies I use are MBAM (make sure you untick Scan filesystem objects in Settings my main security at least doesn't like it poking around in it's files) and CCleaner ( and eyh be careful what you do with it - reg and tools ).

Oh and just another thing - always best to delete those other aps like HiJack and TDSS - I used to keep them in downloads ready to go but as someone pointed out to me they are being updated most of the time so....
My System SpecsSystem Spec
28 Aug 2011   #6
junky scientist

Windows 7 ultimate 32bit SP 1
Problem Fixed

I had same problem and the kaspersky rootkit remover worked . Thanks :)
The microsoft has the worst help centre
My System SpecsSystem Spec
29 Aug 2011   #7

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
Have a look at this one

Hiyya junky glad you got it fixed - some more stuff that you might like to take a look at - but be on your guard - always best to ask the top people in here before you go ahead if you not 100% sure

Probably the Best Free Security List in the World
My System SpecsSystem Spec

 Problem child

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