Win7 SP1 fail, now getting this is not a gen copy on bootup


  1. Posts : 6
    windows 7 64 bit home premium (OEM)
       #1

    Win7 SP1 fail, now getting this is not a gen copy on bootup


    Hi everyone

    I tried to install SP1 last Thursday but I hit a problem right away I forgot what error code I got something to do with missing windows files so I followed the link to fix the error and downloaded (Windows6.1-KB947821-v10-x64.msu) 300mb file I ran this program then tried to install SP1 again. All seem to be going well it then asked me to put my copy of windows into the drive so I did then after about 15-20 mins the PC rebooted and the screen was blank/black but i could still hear the HDD was working it was like this for about 10 minutes then I got a message in the bottom right corner of the screen saying windows 7, build 7600, this copy of windows is not a genuine. YES IT IS!.


    Could this be the cause of my problem.
    About 5 months ago I had to replace the motherboard due to a failed component I didn't replace it with the same make I upgraded for a better board. When I turned the PC back on it asked for the windows 7 disc so in went the disc after a shot time (updating motherboard drivers) I had to activate windows again ok no problem I've still got a few more times that the disc can be used.
      My Computer


  2. Posts : 6,305
    Windows 7 Ultimate x64
       #2

    Hi, welcome to the forums :)

    If you are convinced that your copy IS genuine then you may want to go to the following web page

    Genuine Microsoft Software

    This will install an ActiveX app then will validate your copy of Windows 7. If that returns a files then you will need to contact Microsoft regarding the issue.

    Via Email
    Microsoft Contact Us

    Via Phone
    Microsoft Contact Us

       Note
    A lot of pre-installed systems can use altered Activation Technology files to make the OS 'activated' upon first use. Because 2 main updates, KB971033 and SP1, these activation files are restored back to how they should have been originally



    OS
      My Computer


  3. Posts : 6
    windows 7 64 bit home premium (OEM)
    Thread Starter
       #3

    Can I do this from within a linux os as I can't get windows to boot up now i just get a black screen with windows 7, build 7600, this copy of windows is not a genuine in the bottom right corner
      My Computer


  4. Posts : 6,305
    Windows 7 Ultimate x64
       #4

    Can you get the machine to boot in Safe Mode (with networking)?
      My Computer


  5. Posts : 6
    windows 7 64 bit home premium (OEM)
    Thread Starter
       #5

    no it will not let me in safe mode I just get a message saying I need to reboot/reset to allow windows to finish update
      My Computer


  6. Posts : 6,305
    Windows 7 Ultimate x64
       #6

    You may want to try the following

    Repair Install
      My Computer


  7. Posts : 6
    windows 7 64 bit home premium (OEM)
    Thread Starter
       #7

    I've been there I got as far as part 10 it all went wrong on part 11 for me I got the black screen and that's it.

    I'm starting to think it's time for a new HDD and start again I would re-format this hard drive but I've got to much on it to just wipe it clean.
      My Computer


  8. Posts : 6,305
    Windows 7 Ultimate x64
       #8

    Have a look at the following tutorial

    Custom Install Windows 7

    it can save your personal files (not applications) so you copy them over to your new account
      My Computer


  9. Posts : 6
    windows 7 64 bit home premium (OEM)
    Thread Starter
       #9

    Well here goes, I'll report back if all goes well from windows 7 OS and not Linux Ubunto OS
      My Computer


  10. Posts : 6,305
    Windows 7 Ultimate x64
       #10

    Remember to read through the tutorial in detail before going ahead with it. The windows.old folder will save all your old personal files
      My Computer


 

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