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Windows7 SP1 Installation Failures
Hello:
I have two computers running the latest version of Windows 7 Ultimate (x64). This week I have been trying to get them to accept the Win7 SP1 update and they consistanty fail. I continue to receive the following error message:
Windows 7 Service Pack 1 for x64-based Systems (KB976932)
Installation date: 2/28/2011 11:29 PM
Installation status: Failed
Error details: Code 80073712
Update type: Important
More information:
What's included in Windows 7 Service Pack 1 (SP1)
Help and Support:
Support for Windows 7 technical problems and troubleshooting
I followed the info in the two Links above and insured that the "System Update Readiness Tool" (SURT) for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2, was properly installed.
I then ran the SFC / SCANNOW tool several times and found several files that could not be repaired by SFC.exe. I also noticed that at least one of those errors was listed on the CBS.Log Kb, and in theory it should have been repaired but it has not.
These errors are typically listed in the %systemroot%\Logs\CBS\CBS.log file or in the CBS.persist.log file.
Is there a way to force the "SURT" run "manually" and if not what other tools should be tried?
- 0x80070002 ERROR_FILE_NOT_FOUND
- 0x8007000D ERROR_INVALID_DATA
- 0x800F081F CBS_E_SOURCE_MISSING
- 0x80073712 ERROR_SXS_COMPONENT_STORE_CORRUPT
- 0x800736CC ERROR_SXS_FILE_HASH_MISMATCH
- 0x800705B9 ERROR_XML_PARSE_ERROR
- 0x80070246 ERROR_ILLEGAL_CHARACTER
- 0x8007370D ERROR_SXS_IDENTITY_PARSE_ERROR
- 0x8007370B ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME
- 0x8007370A ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE
- 0x80070057 ERROR_INVALID_PARAMETER
- 0x800B0100 TRUST_E_NOSIGNATURE
- 0x80092003 CRYPT_E_FILE_ERROR
- 0x800B0101 CERT_E_EXPIRED
- 0x8007371B ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE
Are there any other known causes for SP1 install failures?