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Windows 7: Touchpad issues after Win 7 upgrade

05 Mar 2011   #11
tensyume

Windows 7 Enterprise 32bit.
 
 

Quote   Quote: Originally Posted by Bill2 View Post
I believe this is a driver issue for 2 reasons- one, in the device manager the correct synaptic driver is not seen installed, and two- the touchpad light not changing colour. I've used HP laptops for a long time and there is a similar issue in the mute button- unless the correct driver is installed, the colour does not toggle between blue and orange.

Try this method to completely remove old mouse drivers.

How to remove old & unused device drivers in Windows 7 | The Windows Club

or better still

Drivers - Clean Left over Files after Uninstalling
I found something new by showing hidden devices..

http://img849.imageshack.us/img849/9205/42638798.png

But it has a exclamanation mark next to it..


My System SpecsSystem Spec
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05 Mar 2011   #12
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Exactly, thats what we are looking for. Now right click on that Synaptic PS2 and update the driver, try online first because in my experience that works most of the time. If it doesnt, go throught the drill of pointing it to the exxtracted drivers.

If none of that works, right click and uninstall, then click on the "scan for new hardware" button.
My System SpecsSystem Spec
05 Mar 2011   #13
tensyume

Windows 7 Enterprise 32bit.
 
 

Quote   Quote: Originally Posted by Bill2 View Post
Exactly, thats what we are looking for. Now right click on that Synaptic PS2 and update the driver, try online first because in my experience that works most of the time. If it doesnt, go throught the drill of pointing it to the exxtracted drivers.

If none of that works, right click and uninstall, then click on the "scan for new hardware" button.
hm.. it still says the best driver is installed both online and manual. I will try uninstalling it
My System SpecsSystem Spec
.

05 Mar 2011   #14
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

The exclamation mark means the driver may be corrupted. If reinstalling doesnt work, try to download and use a fresh copy of the driver.
My System SpecsSystem Spec
05 Mar 2011   #15
tensyume

Windows 7 Enterprise 32bit.
 
 

Quote   Quote: Originally Posted by Bill2 View Post
The exclamation mark means the driver may be corrupted. If reinstalling doesnt work, try to download and use a fresh copy of the driver.
hm.... i cant seem to find the right driver.. because it keeps on bringing the exclamanation mark.
My System SpecsSystem Spec
05 Mar 2011   #16
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Try running driver sweeper that I had linked to remove all old drivers.

You can also try the 3rd option in this tut to prevent auto-install of drivers.

http://helpdeskgeek.com/windows-7/st...evice-drivers/
My System SpecsSystem Spec
05 Mar 2011   #17
tensyume

Windows 7 Enterprise 32bit.
 
 

Quote   Quote: Originally Posted by Bill2 View Post
Try running driver sweeper that I had linked to remove all old drivers.

You can also try the 3rd option in this tut to prevent auto-install of drivers.

Stop Windows 7 from Automatically Installing Device Drivers

I used driver sweeper, but there arent any datas for the mouse and keyboards when i analyzed it.
and the auto-install is already turned off
My System SpecsSystem Spec
05 Mar 2011   #18
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

I cant think of anything radical now. Maybe you can try the various procedures we went through in a different order with different drivers. Or it could be an HP quirk, so ask in the HP forums. Or maybe run a sfc scan to fix corrupted system files that may be involved.

SFC /SCANNOW Command - System File Checker

Also try booting in safe mode and uninstalling and reinstalling drivers there.
My System SpecsSystem Spec
05 Mar 2011   #19
tensyume

Windows 7 Enterprise 32bit.
 
 

Quote   Quote: Originally Posted by Bill2 View Post
I cant think of anything radical now. Maybe you can try the various procedures we went through in a different order with different drivers. Or it could be an HP quirk, so ask in the HP forums. Or maybe run a sfc scan to fix corrupted system files that may be involved.

SFC /SCANNOW Command - System File Checker

Also try booting in safe mode and uninstalling and reinstalling drivers there.
i used that still no luck.....................

HM.... is there no driver for my laptop? .. it did come with a Vista..
My System SpecsSystem Spec
05 Mar 2011   #20
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Try using the vista driver in compatibility mode.

Compatibility Mode

Also, check if theres a bios update for your model.
My System SpecsSystem Spec
Reply

 Touchpad issues after Win 7 upgrade




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