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Windows 7: SP1 keeps failing Error Code 80004005

13 Mar 2011   #11

Windows Home Premium 64bit

Umm. Not sure what could be stopping you now. It looks as thought you have followed all the advice of some very knowledgeable people here with no joy.

Maybe as you said it is time for A Windows Repair run. Keep us informed of your progress, it may help someone else.
Good luck

My System SpecsSystem Spec
08 Apr 2011   #12

Windows 7 Ultimate 64-bit

Very frustrating.

I have tried the system readiness tool, turned off antivirus and antispyware, loaded all other updates and still SP1 fails with Error 0x80004005

Should I now try a Repair using the original Windows 7 disk - will that do anything to my data or programs?
My System SpecsSystem Spec
08 Apr 2011   #13

Vista Home Premium x86 SP2


One last try. I need to look at your log files. The System Update Readiness Tool only really comes out properly if you look at its log!

Please copy the C:\Windows\Logs\CBS folder to your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.


My System SpecsSystem Spec

08 Apr 2011   #14

Windows 7 Ultimate 64-bit


Thanks for the offer.

Attached is the zip file - I hope it contains some pointers.

My System SpecsSystem Spec
09 Apr 2011   #15

Windows 7 Ultimate 64-bit

I also get the same error code when trying to install IE9
Other updates seem to have been made fine!?
My System SpecsSystem Spec
09 Apr 2011   #16
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Scan for any malware using Malwarebytes Anti-Malware Delete anything it finds.
Next, download TFC by Old Timer and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Do you have Windows updates set to automatic (but let me choose)? If not, try that and see if you're offered both SP1 and IE9.
Also, turn UAC on, if turned off.
My System SpecsSystem Spec
09 Apr 2011   #17

Windows 7 Ultimate 64-bit

Thanks Jacee - I'll try all this and get back to you with the results!

All the best.
My System SpecsSystem Spec
09 Apr 2011   #18

Windows 7 Ultimate 64-bit


Hi. I tried that. Nothing bad in the malwarebytes check and TFC ran fine, requiring a reboot. Then re-tried SP1 and IE9 and they both failed with the same error message.

Seems odd - I don't have any unusual programs and have turned antivrus and antispyware off each time. Anything else I should try?
My System SpecsSystem Spec
09 Apr 2011   #19
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Let's see if VEW gives any clues.

Download VEW by Vino Rosso
and save it to your desktop
Double click it to start it Note: If running Windows Vista or Windows 7 you will need to right click the file and select Run as administrator and click Continue or Allow at the User Account Control Prompt.
Click the check boxes next to Application and System located under Select log to query on the upper left
Under Select type to list on the right click the boxes next to Error and Warning Note: If running Windows Vista or Windows 7 also click the box next to Critical (not XP).
Under Number or date of events select Number of events and type 20 in the box next to 1 to 20 and click Run
Once it finishes it will display a log file in notepad
Please copy and paste its entire contents into your next reply
My System SpecsSystem Spec
09 Apr 2011   #20

Windows 7 Ultimate 64-bit


Thanks - I'll run this in the morning and post the results back.
My System SpecsSystem Spec

 SP1 keeps failing Error Code 80004005

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