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Windows 7: windows 7 activation

12 Mar 2011   #1
manny1963

windows 7 home premium 64bit
 
 
windows 7 activation

I had to perform a system recovery due to a virus problem. My virus program blocked a couple of viruses (some email about a package at the post office) and when i clicked to remove them my system crashed. Afterward ,when i tried to boot up it would keep crashing (blue screen). So i performed the system recovery. Everything seems fine except when i try to activate windows i get code 0xc004e003 the software licensing service reported that license evaluation failed. Now this is an acer that had windows pre-installed. This is the second time i've had to do a system recovery. The first time i got a set up with number codes and a phone number to call (microsoft) and by following instructions i was able to activate it (sorry for my explanation , i hope you can understand it). Any help or suggestion would be appreciated. Thanks.

manny


My System SpecsSystem Spec
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12 Mar 2011   #2
richnrockville

Windows 7 Pro x64 SP1
 
 

Sorry to tell you this but your in for another microsoft chat. Either that or complain to Acer.

Rich
My System SpecsSystem Spec
12 Mar 2011   #3
manny1963

windows 7 home premium 64bit
 
 
you must be psychic!

Just got of the phone with microsoft and my product key has been blocked! Anyway, nobody there could help at this time and was told to call back mon-fri ,9am-10pm when the microsoft "genuine advantage" personnel would be available. Wish me luck!

manny:
My System SpecsSystem Spec
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13 Mar 2011   #4
gregrocker

 

If you ran Acer Factory Recovery, then it should have self-activate. If not, call Acer to get it activated. Ask them why MS is telling you the key is blocked if it is the key on the COA sticker.
My System SpecsSystem Spec
13 Mar 2011   #5
richnrockville

Windows 7 Pro x64 SP1
 
 

Quote   Quote: Originally Posted by manny1963 View Post
Just got of the phone with microsoft and my product key has been blocked! Anyway, nobody there could help at this time and was told to call back mon-fri ,9am-10pm when the microsoft "genuine advantage" personnel would be available. Wish me luck!

manny:
And can we assume that you used the key from the sticker on your laptop?

If not then go to acer and tell them your story.

That's about it for advice on this..

Rich
My System SpecsSystem Spec
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