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Windows 7: Windows Update Errors - 800B0100, 80070002, 80070BC9

19 Mar 2011   #11
alexh42

Windows 7 Ultimate x64
 
 

It installed service pack one!!
But KB2425227 failed with error 80073712

Thanks Alex




Attached Files
File Type: log CheckSUR.log (6.3 KB, 16 views)
My System SpecsSystem Spec
.
19 Mar 2011   #12
niemiro

Vista Home Premium x86 SP2
 
 

Quote   Quote: Originally Posted by alexh42 View Post
It installed service pack one!!
But KB2425227 failed with error 80073712

Thanks Alex
Hello again!

Progress! I am slightly confused as to why CheckSUR did not find the manifests. The .cat and .mum files are now all fixed, but the corrupt manifests remain. I am also not that surprised that it is that KB which is still causing problems, as it is that KB which is the source of those missing manifests.

What we shall do is attempt to fix those manifests one more time. If that fails, we shall uninstall that update, and reinstall it (not the normal way - it is corrupt - I shall provide you with files extracted from the installer, and a batch file)

Please download the new Packs.zip (really a version of the old one) and extract every file in it into:

C:\Windows\Temp\CheckSur\WinSxS\Manifests

Then re-run SURT. There is also one manifest not from that KB. I shall fix that also, at the same time.

The reason we are re-running SURT is mainly to fix that manifest. Since we need to re-run that time consuming tool, we may as well try to fix KB2425227.

Richard

EDIT: And a new CheckSUR.log please :)


Attached Files
File Type: zip Packs.zip (43.3 KB, 87 views)
My System SpecsSystem Spec
19 Mar 2011   #13
alexh42

Windows 7 Ultimate x64
 
 

It worked!!! Thank you so much Richard!!

Alex

Here is the CheckSur.log I think there is still one more error


Attached Files
File Type: log CheckSUR.log (4.7 KB, 21 views)
My System SpecsSystem Spec
.

19 Mar 2011   #14
niemiro

Vista Home Premium x86 SP2
 
 

Hello Alex!

Has KB2425227 installed successfully now?

Right, last corruption! Please download the attached zip file, and extract it to somewhere, maybe a folder on your Desktop. Run UninstallKB976002x64.bat.

Do not run Vicious Uninstall.bat without talking to me first please :)

Thanks!

Richard


Attached Files
File Type: zip UninstallKB976002x64.zip (98.8 KB, 38 views)
My System SpecsSystem Spec
19 Mar 2011   #15
alexh42

Windows 7 Ultimate x64
 
 

It says 'Update for Microsoft Windows (KB976002) is required by your computer and cannot be uninstalled.'
And KB2425227 did install :)
My System SpecsSystem Spec
19 Mar 2011   #16
niemiro

Vista Home Premium x86 SP2
 
 

Quote   Quote: Originally Posted by alexh42 View Post
It says 'Update for Microsoft Windows (KB976002) is required by your computer and cannot be uninstalled.'
And KB2425227 did install :)
That is the biggest bit of BS I have ever seen. KB976002 is Browser Choice, and is hardly essential. You can read about it here: What is the Browser Choice update? (KB976002) - Microsoft Windows

Since everything else has now gone through alright, and I think that since this thread is dragging on, we will try to install Browser Choice, and then if it doesn't work, we will leave it. If it ever causes a problem, you can come back to this thread.

Please download the attached .zip file, and install (double click on, OK) the contained .msu.

Thanks!

Richard

P.S. Sorry about the unprofessional signature! Forum joke!


Attached Files
File Type: zip Windows6.1-KB976002-x64.zip (259.2 KB, 36 views)
My System SpecsSystem Spec
19 Mar 2011   #17
alexh42

Windows 7 Ultimate x64
 
 

Hey it said that the update is not applicable to my computer.

Thank you very much for all your help!
Alex
My System SpecsSystem Spec
19 Mar 2011   #18
niemiro

Vista Home Premium x86 SP2
 
 

Yeah, don't worry about it. If you have any more problems, just come back. I plan on being here, and on our sister websites for a few more years yet! Have a great day, and enjoy your computer! It has been a pleasure to work with you!

Richard
My System SpecsSystem Spec
24 Mar 2011   #19
unsalerdem

Win7 Ultimate
 
 
80073712 error

Hi while updating win7 (KB2454826,KB2467023,KB2502285,KB2393802,KB2485376,KB976932 sp1)
always getting 80073712 error code. pls help. srry about my bad english. I have win 7 ultimate 32 bit...
My System SpecsSystem Spec
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