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Windows 7: Code 800B0100

19 Mar 2011   #11
niemiro

Vista Home Premium x86 SP2
 
 

Hello!

Sorry about that. I didn't realise that you hadn't downloaded SURT from the Microsoft website. Anyway, unfortunately, the log has not changed SURT did not detect those replacement files. My best guess would be after the restarts and the like, something inside Windows cleaned out those Temp files. Can you please make sure that there are 36 .cat and .mum files in C:\Windows\Temp\CheckSur\Servicing\Packages\ and 38 .manifest files in C:\Windows\Temp\CheckSur\Servicing\Manifests and then re-run SURT.

I am really sorry this is dragging on as it is,

Richard


My System SpecsSystem Spec
.
19 Mar 2011   #12
PatrickBG

windows 7 home basic 32 bit
 
 

Hi Richard.

I have verified that there are 36 .car and .mum files and 38 .manifest files. I re-run SURT by downloading it (again) from Microsoft Support. What is always being downloaded is:
Hotfix for Windows (KB947821)
Installation date: ‎3/‎20/‎2011 12:19 AM
Installation status: Successful
Update type: Important
Fix for KB947821
More information:
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
Help and Support:
Microsoft Support

Thanks for your help and patience.
My System SpecsSystem Spec
19 Mar 2011   #13
PatrickBG

windows 7 home basic 32 bit
 
 

Hi Richard. After re-starting the PC, and updating Windows, the following are the messages. They are the same as the previous failed updates except for the dates and times.

Security Update for Windows 7 (KB2425227)
Installation date: ‎3/‎20/‎2011 12:56 AM
Installation status: Failed
Error details: Code 800B0100
Update type: Important
A security issue has been identified that could allow an attacker to misrepresent a system action or behavior without the knowledge of the user. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.
More information:
Microsoft Security Bulletin MS11-013 - Important: Vulnerabilities in Kerberos Could Allow Elevation of Privilege (2496930)
Help and Support:
Microsoft Support
Security Update for Windows 7 (KB2479628)
Installation date: ‎3/‎20/‎2011 12:56 AM
Installation status: Failed
Error details: Code 800B0100
Update type: Important
A security issue has been identified that could allow an authenticated local attacker to compromise your system and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.
More information:
Microsoft Security Bulletin MS11-012 - Important: Vulnerabilities in Windows Kernel-Mode Drivers Could Allow Elevation of Privilege (2479628)
Help and Support:
Microsoft Support

Security Update for Windows 7 (KB2475792)
Installation date: ‎3/‎20/‎2011 12:56 AM
Installation status: Failed
Error details: Code 800B0100
Update type: Important
A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and gain access to information. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.
More information:
Microsoft Security Bulletin MS11-009 - Important: Vulnerability in JScript and VBScript Scripting Engines Could Allow Information Disclosure (2475792)
Help and Support:
Microsoft Support
Cumulative Security Update for Internet Explorer 8 for Windows 7 (KB2482017)
Installation date: ‎3/‎20/‎2011 12:56 AM
Installation status: Failed
Error details: Code 800B0100
Update type: Important
Security issues have been identified that could allow an attacker to compromise a system that is running Microsoft Internet Explorer and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this item, you may have to restart your computer.
More information:
Microsoft Security Bulletin MS11-003 - Critical: Cumulative Security Update for Internet Explorer (2482017)
Help and Support:
MS11-003: Cumulative security update for Internet Explorer
My System SpecsSystem Spec
.

19 Mar 2011   #14
niemiro

Vista Home Premium x86 SP2
 
 

Hello!

Can you please post your C:\Windows\Logs\CBS\CheckSUR.persist.log.

Thanks!

Richard
My System SpecsSystem Spec
19 Mar 2011   #15
PatrickBG

windows 7 home basic 32 bit
 
 

Hi Richard.

Below are the attachments.

Thanks again.


Attached Files
File Type: log CheckSUR.persist.log (186.8 KB, 10 views)
My System SpecsSystem Spec
21 Mar 2011   #16
niemiro

Vista Home Premium x86 SP2
 
 

Hello again!

Can you please use option II here to download SURT: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

This means that you will always have it available, and won't ever have to re-download it.

Then make sure that those files are in place, and re-run it.

For some reason, the files are not being used, when they should be. Hopefully this download will solve that problem.

Thanks!

Richard
My System SpecsSystem Spec
21 Mar 2011   #17
PatrickBG

windows 7 home basic 32 bit
 
 

Hi Richard.

I did as instructed. Attached is the log.


Attached Files
File Type: log CheckSUR.persist.log (229.9 KB, 4 views)
My System SpecsSystem Spec
26 Mar 2011   #18
PatrickBG

windows 7 home basic 32 bit
 
 
@Niemiro

Hi Richard.

Any feedback yet.

Thanks.
My System SpecsSystem Spec
26 Mar 2011   #19
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Patrick

Niemiro is in Europe so it will be 5-6 hours until morning.

I will leave him a message to come check the thread.

Mike
My System SpecsSystem Spec
27 Mar 2011   #20
PatrickBG

windows 7 home basic 32 bit
 
 
@ Hopalong X

Thanks, Mike.
My System SpecsSystem Spec
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