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Windows 7: Windows Update at 0%

22 Mar 2011   #1

Windows 7 Home 64 bit
Windows Update at 0%

I have Windows 7 64 bit and have 28 updates needed to be downloaded. When I click on the bubble to open Windows Update it opens and just sits at O% and 0 kb total downloaded. It never changes. The bar above that has the green color moving through it though. Any ideas whats up?

Thank you in advance.

My System SpecsSystem Spec
22 Mar 2011   #2

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)

hi there :)

extract from >>> Install Windows updates in Windows 7 link >>> Install Windows updates in Windows 7

Updating your computer by using automatic updating, or by manually checking for updates, is the preferred way to get updates. Sometimes, however, computer, security software, or connection problems can prevent scanning or installation of updates. When this happens, here are a few things you can try:

If you have automatic updates turned on but some updates fail, try scanning for updates manually. This can sometimes fix the problem.

Be sure your computer is virus-free and malware-free. Run your antivirus and antispyware scanners before running Windows Update.

Close all your programs, and restart your computer. It is possible that another program might be preventing Windows Update from working.

Check your Internet connection. Be sure you can visit other websites before running Windows Update. Connection problems can trigger errors that can appear to be caused by other factors.

If you know the update you need, such as a service pack or security update, you can search the Microsoft website. Most updates also have a knowledge base article (KB) that explains the update, and most updates provide instructions on how to download and install manually.
Windows 7 Support Centre >>>
My System SpecsSystem Spec
22 Mar 2011   #3

Windows 7 Home 64 bit

Thanks for the reply. I've done all of that...its just weird that it just sits there. You can leave it for hours and you come back and its the same haha.
My System SpecsSystem Spec

22 Mar 2011   #4
Mark Phelps

Win7 Pro 32-bit, Win8 Pro 32-bit

I had the same problem trying to update a PC to Win7 SP1. It sat there for a long time at 0%, and then, started downloading. The whole time, the disk light was very busy -- indicating that Windows Update was doing something.

I noticed that after it started, it jumped to 24% nearly immediately.
My System SpecsSystem Spec
22 Mar 2011   #5
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Make sure your anti-virus and/or firewall will let you connect to the server.
My System SpecsSystem Spec

 Windows Update at 0%

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